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Salesforce Financial Services Cloud Lead

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Salesforce Financial Services Cloud Lead

About the role

As a Salesforce Financial Services Cloud (FSC) Lead, you will make an impact by leading the design, implementation, and delivery of Salesforce FSC solutions that align with business needs. You will be a valued member of the Salesforce delivery team, collaborating with cross-functional stakeholders and clients to ensure successful project execution and long-term platform sustainability.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

In this role, you will:

  • Lead the design, build, and configuration of Salesforce Financial Services Cloud solutions across projects of varying sizes
  • Serve as the primary point of contact for FSC initiatives, ensuring business requirements are translated into scalable solutions
  • Manage end-to-end delivery of FSC projects (planning, design, development, testing, deployment, and support)
  • Collaborate with clients to gather, define, and document business requirements, and convert them into user stories
  • Develop detailed implementation plans, estimates, and technical build documentation
  • Present solution options, evaluating declarative vs. custom development approaches
  • Perform impact analysis for scope changes and maintain alignment across requirements, configurations, and integrations
  • Design and maintain integrations between Salesforce and external systems
  • Demonstrate solution functionality to stakeholders and lead knowledge transfer sessions
  • Provide mentorship and support to team members while fostering knowledge sharing and best practices

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants located in Toronto, Ontario, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered:

Required Qualifications:

  • Salesforce Administrator Certification required; Sales Cloud Certification preferred
  • Salesforce Financial Services Cloud Superbadge or FSC Accredited Professional certification required
  • 7+ years of experience in the technology industry
  • 5+ years of Salesforce experience across core clouds (Sales, Service, Experience, Pardot, etc.)
  • 2+ years of experience leading Salesforce FSC implementations
  • Strong experience with Salesforce configuration (custom objects, workflows, approvals, flows)
  • Experience with Lightning Web Components (LWC) and customization
  • Strong knowledge of permissions, roles, reports, and dashboards
  • Proven ability to translate business needs into technical solutions
  • Experience with Salesforce integrations and external system connectivity
  • Fintech or financial services industry experience (mandatory)
  • Demonstrated experience with Agile delivery methodologies

Preferred Qualifications:

  • Bachelor’s degree in information technology or related field (or equivalent experience)

Professional Skills:

  • Strong stakeholder management skills across all organizational levels
  • Ability to design and deliver complex solutions under tight deadlines
  • Excellent communication skills—able to translate technical concepts for business audiences
  • Proven ability to lead discussions with both technical teams and executive stakeholders

Salary and Other Compensation

The annual salary for this position is between $115,000 – 130,000 CAD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

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What we offer

  • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
  • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
  • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
  • A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
  • Flexible health and financial benefits to support you and your eligible dependents—from day one.
  • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Your path to Cognizant

Wondering what to expect after you apply? Here’s a peek at our recruitment process—and keep in mind that not all candidates advance through every step and the process may vary depending on your role and location.

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Step 1: Application

Find an open role that aligns with your skills and career goals and show us why you’re the person for the job. Consider joining our Talent Community if you don’t find the right opportunity.

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Step 2: Recruiter call

If one of our recruiters sees a fit, they’ll set up a short introductory call to learn more about you and how your experiences and skills align with the role.

Step 3: Interview(s)

If you and our team would like to continue the process, you’ll meet with one of our hiring managers. Some roles may also require technical assessments and/or client interviews.

Step 4: Final decision

Our hiring team will then review each candidates’ potential to succeed in the role. This process may take some time because we want to get it right—but you can count on us to keep you updated.

Benefits that help you thrive and grow

Our teams achieve incredible things when they feel fully supported. That’s why our benefits program is built around the diverse needs of our people—so they can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

Financial wellbeing

We regularly review market data to ensure compensation is competitive and reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, discount programs, etc.

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Physical and mental wellbeing

Physical and mental wellbeing

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

Your Career, Your Way
Your career, your way

Your career, your way

With 90% of our associates building skills through GenAI training, job shadowing, industry certifications and more, you have everything you need to build a full career.

Professionals
Real-world impact

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

02.2026 Superlearner Debashish
"Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.”
Debashish Mishra SAP MM Developer
Laura Reynaud
"Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be."
Laura Reynaud Lead Counsel
Lucas Hoffman
“I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!”
Lucas Hoffman Consultant
Sujatha’S Journey Main
“When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.”
Sujatha Gopalakrishnan Portfolio Delivery Lead
Paulo Miguel Epili Main
"Nobody here says ‘that’s not my job.’ People just help. That’s the entrepreneurial culture that makes me stay at Cognizant.”
Paulo Miguel Epili Sr. Process Executive

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