Job Summary
Serve as a senior business analyst driving complex business transformation initiatives within a global organization translating strategic goals into actionable requirements while collaborating closely with cross functional teams. Utilize strong English speaking skills to facilitate clear communication workshops and stakeholder alignment in a work from office day shift environment.
Responsibilities
- Lead comprehensive discovery sessions with business stakeholders to understand transformation objectives operational constraints and desired outcomes ensuring all perspectives are captured in clear and structured formats.
- Drive end to end analysis of existing business processes by mapping workflows documenting pain points and identifying opportunities for simplification and value creation across functions.
- Develop detailed business requirements user stories and acceptance criteria that precisely articulate the needs of business teams and are readily consumable by technology delivery partners.
- Coordinate with product owners architects and delivery teams to refine requirements manage scope and ensure that proposed solutions align with strategic business transformation goals.
- Facilitate workshops presentations and review meetings using fluent spoken English to align diverse stakeholder groups and to resolve ambiguities before solution design and build.
- Analyze quantitative and qualitative data to validate business cases estimate benefits and track value realization from transformation initiatives over the project lifecycle.
- Create clear and concise documentation including process maps operating models and impact assessments that support decision making by senior stakeholders and governance forums.
- Collaborate with change management and training teams to ensure that process changes new capabilities and policy updates are communicated effectively to impacted users.
- Support testing activities by clarifying business intent reviewing test scenarios and validating that delivered solutions meet agreed requirements and provide measurable business value.
- Partner with finance and portfolio teams to monitor progress against transformation roadmaps highlighting risks dependencies and issues that could impact timelines or benefits.
- Apply knowledge of high technology industry trends where relevant to benchmark practices propose innovative improvements and ensure that transformation initiatives remain competitive and future ready.
- Champion continuous improvement by capturing lessons learned refining analysis methods and promoting reusable frameworks that accelerate future transformation projects.
- Coordinate with global and cross functional partners in a work from office environment to maintain consistent communication rapid feedback cycles and timely resolution of open points.
Qualifications
- Demonstrate eight to ten years of progressive experience as a business analyst or similar role focused on complex business transformation programs in large organizations.
- Exhibit strong spoken and written English communication skills that enable effective facilitation of meetings clear documentation and confident engagement with senior stakeholders.
- Show proven ability to gather analyze and document business requirements using structured techniques such as process mapping use cases and user story creation.
- Display hands on experience working within technology driven environments ideally in or adjacent to high technology domains with familiarity in digital products and modern platforms.
- Illustrate experience collaborating closely with cross functional teams including technology operations finance and change management to deliver integrated transformation outcomes.
- Highlight a track record of supporting or leading user acceptance testing including validation of solutions against business requirements and coordination of defect resolution.
- Demonstrate strong analytical and problem solving skills with the ability to translate complex business challenges into clear solution options and well reasoned recommendations.
- Show comfort working fully from office in a day shift schedule while maintaining flexibility to collaborate with global stakeholders through effective planning and communication.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
