Infra. Technology Specialist, Bangalore, Karnataka, India

Job Summary

Infra Technology Specialist role focused on delivering advanced app packaging solutions for MAC and MSIX within a hybrid work model supporting Medicare and Medicaid claims processing for payer systems while ensuring secure stable and scalable deployments that improve operational efficiency enhance claim accuracy and elevate overall service quality for healthcare stakeholders.

Responsibilities

Deliver end to end MAC application packaging solutions that ensure stable deployment of critical healthcare and payer applications across enterprise environments and hybrid workplaces

Develop MSIX application packages that improve reliability scalability and maintainability of business applications used in Medicare and Medicaid claims processing ecosystems

Coordinate closely with infrastructure operations and endpoint management teams to optimize packaging standards and streamline software rollout cycles for payer platforms

Implement rigorous testing and validation of MAC and MSIX packages to minimize production incidents and maintain high application availability for claims processing users

Create detailed packaging runbooks and operational documentation that enable smooth onboarding of peers and consistent execution of deployment procedures across hybrid work settings

Analyze incident trends and packaging defects to identify root causes and drive continuous improvements in packaging quality and automation efficiency

Collaborate with security and compliance stakeholders to ensure that all packaged applications align with organizational policies and healthcare regulatory expectations for data protection

Partner with business analysts and product owners in Medicare and Medicaid claims functions to understand application behaviors and translate them into packaging and deployment requirements

Optimize packaging processes for payer solutions by leveraging scripting and configuration techniques that reduce manual effort and deployment cycle time

Support production deployments by troubleshooting packaging related issues and providing timely resolutions that reduce downtime for claims operations and customer service teams

Coordinate with vendors and internal development teams to validate package compatibility updates and configuration changes for complex claims and payer applications

Document and share best practices for MAC and MSIX packaging across the infrastructure team to promote consistent standards and improve overall platform stability

Contribute to initiatives that enhance digital experiences for healthcare customers by enabling reliable access to critical applications that support accurate and timely claim adjudication

Qualifications

Possess strong hands on experience in MAC application packaging including creation testing distribution and lifecycle management of packages in enterprise environments

Demonstrate expertise in MSIX packaging with the ability to design optimize and troubleshoot packages for complex line of business applications used in payer ecosystems

Bring practical exposure to Medicare and Medicaid claims processes with awareness of transaction flows coding practices and compliance considerations impacting application behavior

Apply solid understanding of general claims operations and payer workflows to align packaging strategies with business usage patterns and performance expectations

Utilize sound knowledge of endpoint management and deployment tools to orchestrate large scale rollout of MAC and MSIX packages in hybrid working models

Exhibit strong analytical and problem solving skills that enable quick diagnosis of packaging failures performance bottlenecks and configuration conflicts

Communicate clearly with technical and nontechnical stakeholders to explain packaging impacts deployment plans and risk mitigation strategies

Display familiarity with healthcare regulatory landscapes impacting payer systems including requirements for security privacy and system resilience without acting as a compliance authority

Show commitment to continuous learning by staying updated on evolving MAC packaging techniques MSIX capabilities and industry trends in healthcare technology infrastructures

What we offer

The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
Flexible health and financial benefits to support you and your eligible dependents—from day one.
True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.