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Scrum Master

00069488211


Job Summary

Serve as an Infra Dev Specialist focused on applying Scrum practices to complex infrastructure delivery in a hybrid work model ensuring high quality resilient and scalable environments that support core business products while enabling teams to deliver value efficiently predictably and with strong attention to operational excellence and stakeholder satisfaction.


Responsibilities

  • Drive end to end delivery of infrastructure development initiatives by applying Scrum practices that keep day to day work transparent predictable and focused on measurable value for business stakeholders.
  • Facilitate recurring Scrum events for an infrastructure focused team so that sprint planning daily stand ups reviews and retrospectives consistently produce clear priorities shared understanding and actionable improvements.
  • Coordinate hybrid collaboration rituals that combine on site and remote participation while maintaining smooth communication flow inclusive participation and efficient decision making across time zones during the day shift.
  • Remove delivery impediments related to infrastructure dependencies environment readiness access management and tooling so that engineers can focus their time on building automating and stabilizing core platform components.
  • Guide the team in decomposing complex infrastructure work into right sized backlog items that are testable and traceable to user and business outcomes reducing waste and rework across sprints.
  • Collaborate closely with product architecture and operations partners to align backlog priorities with service reliability security posture and capacity needs that support critical customer facing systems.
  • Monitor delivery metrics such as throughput cycle time and defect trends to help the team inspect progress objectively and adjust practices that improve quality and speed without compromising stability.
  • Coach team members on Scrum values and practices adapted to infrastructure engineering scenarios encouraging continuous improvement shared ownership and sustainable pace across recurring releases.
  • Coordinate with external technology teams and vendors when shared infrastructure components are involved ensuring that dependencies integration timelines and change windows are clearly planned and communicated.
  • Support effective documentation habits within the team so that runbooks configuration records and change histories are updated during each sprint strengthening operational resilience and audit readiness.
  • Promote automation first thinking in backlog refinement and sprint discussions so that repetitive infrastructure tasks evolve into robust scripts and pipelines that reduce risk and manual errors.
  • Align sprint goals with the company purpose of providing secure available and reliable digital services that positively impact customers communities and the broader society through resilient technology foundations.
  • Ensure that incident learnings and post incident action items are translated into backlog work helping the team strengthen infrastructure reliability and prevent recurrence of critical service disruptions.


Qualifications

  • Bring substantial experience in infrastructure engineering and development activities that include provisioning configuration monitoring and optimization across enterprise scale environments.
  • Demonstrate proven practice as Scrum Master in a technical context guiding teams through multiple release cycles while improving collaboration focus and delivery predictability.
  • Apply strong understanding of Scrum and agile principles to infrastructure oriented work translating operational demands into structured backlog items and empirically driven improvements.
  • Use solid communication and facilitation skills to collaborate effectively with diverse technical and non technical stakeholders in a hybrid onsite and remote setting during the day shift.
  • Draw on advanced problem solving skills to diagnose complex infrastructure issues coordinate cross team responses and ensure that permanent fixes are planned and executed within sprints.
  • Leverage experience in enterprise scale environments to handle change control risk awareness and compliance expectations while still maintaining agile delivery flow.


Certifications Required

Certified Scrum Master


What we offer

  • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
  • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
  • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
  • A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
  • Flexible health and financial benefits to support you and your eligible dependents—from day one.
  • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Your path to Cognizant

Wondering what to expect after you apply? Here’s a peek at our recruitment process—and keep in mind that not all candidates advance through every step and the process may vary depending on your role and location.

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Step 1: Application

Find an open role that aligns with your skills and career goals and show us why you’re the person for the job. Consider joining our Talent Community if you don’t find the right opportunity.

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Step 2: Recruiter call

If one of our recruiters sees a fit, they’ll set up a short introductory call to learn more about you and how your experiences and skills align with the role.

Step 3: Interview(s)

If you and our team would like to continue the process, you’ll meet with one of our hiring managers. Some roles may also require technical assessments and/or client interviews.

Step 4: Final decision

Our hiring team will then review each candidates’ potential to succeed in the role. This process may take some time because we want to get it right—but you can count on us to keep you updated.

Benefits that help you thrive and grow

Our teams achieve incredible things when they feel fully supported. That’s why our benefits program is built around the diverse needs of our people—so they can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

Financial wellbeing

We regularly review market data to ensure compensation is competitive and reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, discount programs, etc.

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Physical and mental wellbeing

Physical and mental wellbeing

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

Your Career, Your Way
Your career, your way

Your career, your way

With 90% of our associates building skills through GenAI training, job shadowing, industry certifications and more, you have everything you need to build a full career.

Professionals
Real-world impact

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

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