Job Summary
Infra Technology Specialist role focuses on designing implementing and optimizing virtual desktop infrastructure solutions using Azure Virtual Desktop Citrix Virtual Apps and Desktops and Citrix Cloud for enterprise clients in a hybrid work setting. The specialist ensures secure resilient and high performance end user environments supports rotational operations and collaborates across teams to drive reliable digital workplace experiences.
Responsibilities
Design robust virtual desktop infrastructure solutions using Azure Virtual Desktop and Citrix stacks that deliver reliable and secure access to business applications for a global workforce in a hybrid work environment.Implement scalable Azure Virtual Desktop deployments that align with corporate standards and optimize resource utilization while maintaining consistent performance across rotational shifts.Configure Citrix Virtual Apps and Desktops environments including delivery controllers virtual delivery agents and resource locations to ensure stable and efficient application and desktop delivery.Administer Citrix Cloud components to support seamless integration with on premises and cloud resources and to enable flexible management of virtual desktop workloads.Monitor infrastructure health using enterprise monitoring tools and Azure native capabilities to proactively identify performance bottlenecks and capacity risks impacting end user productivity.Troubleshoot complex incidents related to session connectivity profile issues application performance and authentication flows to restore services within defined service level targets.Optimize image management and golden templates for Azure Virtual Desktop and Citrix environments to reduce login times improve stability and simplify patching cycles.Coordinate with security and compliance teams to apply policies conditional access and hardening measures that protect virtual desktops and sensitive data without hindering user experience.Document architecture diagrams runbooks configuration baselines and operational procedures that support knowledge sharing and consistent service delivery across rotational teams.Collaborate with application owners and cloud engineering groups to validate compatibility streamline integrations and ensure that business critical workloads run reliably on virtual desktop platforms.Analyze usage metrics and cost drivers to recommend adjustments in capacity planning autoscaling and licensing that support financial efficiency while maintaining service quality.Support transition and migration activities from legacy VDI platforms to Azure Virtual Desktop and Citrix Cloud by executing well defined cutover plans and validating user readiness.Contribute to continuous improvement initiatives by proposing enhancements incorporating user feedback and aligning VDI services with the company purpose of enabling secure digital work and broader societal productivity.
Qualifications
Demonstrate strong hands on experience with Azure Virtual Desktop including host pool design session configuration image lifecycle management and integration with identity services.Exhibit deep technical proficiency in Citrix Virtual Apps and Desktops such as provisioning methods profile management and policies that affect performance and user experience.Show proven capabilities with Citrix Cloud administration including configuration of cloud connectors and resource locations in hybrid infrastructure scenarios.Apply solid understanding of networking fundamentals virtualization storage concepts and Windows platform management to support resilient VDI solutions.Utilize practical experience in enterprise operations with rotational support models including incident management problem management and change processes.Leverage scripting or automation skills using tools such as PowerShell to streamline recurring operational tasks and standardize VDI deployments.Demonstrate effective communication and collaboration abilities that enable cross functional coordination with infrastructure security and application teams in a hybrid work setting.
Certifications Required
Preferred certifications in Azure Virtual Desktop administration or Citrix Certified Associate Virtualization
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
