Job Summary
Infra Technology Specialist role focuses on designing implementing and optimizing virtual desktop infrastructure solutions using Azure Virtual Desktop Citrix Virtual Apps and Desktops and Citrix Cloud for enterprise clients in a hybrid work setting. The specialist ensures secure resilient and high performance end user environments supports rotational operations and collaborates across teams to drive reliable digital workplace experiences.
Responsibilities
Design robust virtual desktop infrastructure solutions using Azure Virtual Desktop and Citrix stacks that deliver reliable and secure access to business applications for a global workforce in a hybrid work environment.Implement scalable Azure Virtual Desktop deployments that align with corporate standards and optimize resource utilization while maintaining consistent performance across rotational shifts.Configure Citrix Virtual Apps and Desktops environments including delivery controllers virtual delivery agents and resource locations to ensure stable and efficient application and desktop delivery.Administer Citrix Cloud components to support seamless integration with on premises and cloud resources and to enable flexible management of virtual desktop workloads.Monitor infrastructure health using enterprise monitoring tools and Azure native capabilities to proactively identify performance bottlenecks and capacity risks impacting end user productivity.Troubleshoot complex incidents related to session connectivity profile issues application performance and authentication flows to restore services within defined service level targets.Optimize image management and golden templates for Azure Virtual Desktop and Citrix environments to reduce login times improve stability and simplify patching cycles.Coordinate with security and compliance teams to apply policies conditional access and hardening measures that protect virtual desktops and sensitive data without hindering user experience.Document architecture diagrams runbooks configuration baselines and operational procedures that support knowledge sharing and consistent service delivery across rotational teams.Collaborate with application owners and cloud engineering groups to validate compatibility streamline integrations and ensure that business critical workloads run reliably on virtual desktop platforms.Analyze usage metrics and cost drivers to recommend adjustments in capacity planning autoscaling and licensing that support financial efficiency while maintaining service quality.Support transition and migration activities from legacy VDI platforms to Azure Virtual Desktop and Citrix Cloud by executing well defined cutover plans and validating user readiness.Contribute to continuous improvement initiatives by proposing enhancements incorporating user feedback and aligning VDI services with the company purpose of enabling secure digital work and broader societal productivity.
Qualifications
Demonstrate strong hands on experience with Azure Virtual Desktop including host pool design session configuration image lifecycle management and integration with identity services.Exhibit deep technical proficiency in Citrix Virtual Apps and Desktops such as provisioning methods profile management and policies that affect performance and user experience.Show proven capabilities with Citrix Cloud administration including configuration of cloud connectors and resource locations in hybrid infrastructure scenarios.Apply solid understanding of networking fundamentals virtualization storage concepts and Windows platform management to support resilient VDI solutions.Utilize practical experience in enterprise operations with rotational support models including incident management problem management and change processes.Leverage scripting or automation skills using tools such as PowerShell to streamline recurring operational tasks and standardize VDI deployments.Demonstrate effective communication and collaboration abilities that enable cross functional coordination with infrastructure security and application teams in a hybrid work setting.
Certifications Required
Preferred certifications in Azure Virtual Desktop administration or Citrix Certified Associate Virtualization
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
