Role Summary
We are looking for a Campaign Project Coordinator to support North Asia markets by managing coordination work across Business Units (BU), external agencies, and internal content teams. The role ensures campaign readiness prior to execution on JPRO and Salesforce Marketing Cloud (SFMC) platforms.
Key Responsibilities
1. Campaign Coordination & Intake
- Take campaign briefs from Business Units (BU) and ensure all required inputs are complete and clear
- Act as the single point of coordination before execution teams take over
2. Stakeholder Management
- Coordinate with external design/content agencies
- Liaise with JPRO content team and other internal stakeholders
- Facilitate alignment across North Asia markets (e.g., Japan, China)
3. Project & Workflow Management
- Create and manage JIRA tickets for campaigns and related tasks
- Track campaign progress, dependencies, and timelines
- Ensure timely updates and communication across stakeholders
4. Campaign Readiness & Validation
- Coordinate setup of approved email communications
- Coordinate SFMC journey setup
- Perform UAT on JPRO content and email journeys
- Ensure all required approvals are obtained before execution
5. Cross-Platform Coordination
- Manage coordination across JPRO content platform, SFMC journeys, and email workflows
- Ensure smooth handover to execution team once readiness is achieved
Required Skills & Experience
Must Have
- 3–6 years of experience in project coordination, campaign operations, or marketing operations
- Strong experience in JIRA (task creation, tracking, reporting)
- Excellent communication and stakeholder management skills
- Experience managing multiple parallel campaigns and stakeholders
- Experience in UAT coordination and validation
Good to Have
- Exposure to Salesforce Marketing Cloud (SFMC) or similar campaign tools
- Understanding of email marketing workflows and campaign lifecycle
- Exposure to content platforms such as JPRO
- Mandarin language skills
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
