Job Description
Key Responsibilities
· Review and moderate content in native Korean language across various platforms (to support market-specific content moderation and cultural accuracy)
· Apply content policies while considering native Korean linguistic nuances, slang, and cultural context
· Identify harmful, misleading, or sensitive content specific to the niche Korean speaking market
· Ensure compliance with platform guidelines and legal standards
· Stay updated on Korean internet trends, viral topics, and digital behavior
· Handle sensitive or explicit content professionally and objectively
· Maintain high standards of accuracy, quality, and productivity
· This level of expertise is not substitutable with non-native or intermediate speakers
Technical skills
· It is mandatory to be fully independent in writing, reading and speaking in the native Korean language and possesses strong understanding of Korean culture, social norms, humor, slang, and regional context
· Ability to interpret meaning beyond direct translation, including tone, intent, and implicit messaging
· Capability to make accurate judgment calls on culturally sensitive content
· This level of expertise is not substitutable with non-native or intermediate speakers
· Online community experience and exposure
· Experience with confidential information collection and management (preferable)
Soft Skills
· Strong attention to detail and quality
· Neutral and unbiased mindset when reviewing diverse content
· Ability to work independently in a fast-paced environment
· Good analytical and research skills
· Adaptable and quick learner
· Strong emotional resilience when handling sensitive material
· Good time management and task prioritization.
Other Requirements
· Willing to work in a 24 by 7 shift environment
· Comfortable working with explicit and sensitive content
· Able to manage high-pressure scenarios with professionalism
· Strong interpersonal and communication skills
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers’ modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
#LI-CTSAPAC
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
