Cognizant is hiring a Service Line Specialist (m/f/d) to form an integral part of the continued rapid growth of Intuitive Operations & Automation (IOA) Business Unit for large accounts in Germany. The role will involve daily exposure to our clients and Cognizant senior management. Reporting into our GGM IOA Business Unit Leader and based in Frankfurt, this role offers hybrid work model and opportunities to thrive and grow within our Sales Leadership Team.
Overview
Intuitive Operations & Automation (IOA) business unit is one of Cognizant’s highest growth businesses and a critical part of Cognizant’s Digital imperatives in the market. DACH is a high-growth region and IOA is looking for a highly accomplished, results-driven sales executive to originate, advance, and close large sales opportunities in outsourcing for Insurance, Life Science or Enterprise Processes. You will be working with industry community (Client Partners, SLM (Service line managers), IOA leadership and the DACH MCUs (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment.
As a Service Line Specialist, your role will be to drive growth for IOA :
Define and improve the go-to-market plans, offerings, and value propositions.
Drive sales and pipeline, win new deals with existing and new customers
Build strong internal relationships with Cognizant’s MCU & MDU (Market Commercial & Delivery Unit) leadership, IOA Commercial/Offshore Delivery Heads and other core leaders.:
What you are looking for :
This role offers high visibility within IOA BU within a distributed SLS team in Europe. You will be responsible for achieving targets of 25+ m€ TCV :
Demand Generation –Identify prospects, create marketing plans and take responsibility to engage new clients in conversation
Sales Plan Creation – develop and execute a growth plan for your dedicated Industry
Pipeline Management – Develop the opportunity pipeline, qualify high priority deals and win new business in line with agreed targets.
IOA Solution Development Oversight – As a pursuit leader, partner with IOA solution architects, delivery teams and other horizontal practices to create effective deal solutions.
Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
C-Level Client Relationship Building – Bring and build new relationships across CXO levels in client organizations and develop executive level relationships.
What are we looking for?
You demonstrable seasoned experience in selling BPO/Consulting services working for a blue-ship company, developing BPO solutions ground up with:
Sales Performance : Experience in proactively growing customer relationships within a portfolio of accounts and achieving TCV targets
Industry centricity : you master business process challenges in one or more of our key industries : Life Science, Insurance, Enterprise Solution.
Global Experience : Significant international experience required including being conversant in global service delivery models – both shared services and IOA.
Verbal Communication Skills – Excellent public speaking in English and German, presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner suitable for C-level buyers.
Approach to Work - Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
At Cognizant, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds.
Need a change in 2026 to grow in responsibility and evolve in your career ? Join us ! Please share you CV in English and we will connect soon.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.