Job Summary
Join our dynamic team as an SDM-IOA Delivery specialist where you will leverage your expertise in DBPool to enhance our operational efficiency. With a hybrid work model and rotational shifts you will be at the forefront of driving innovation in Registrars & Transfer Agents Ops Fund Administration and Wealth Management Operations. Your contributions will directly impact our companys success and societal growth.
Responsibilities
- Collaborate with cross-functional teams to optimize DBPool applications and ensure seamless operations.
- Analyze and troubleshoot technical issues to maintain high system performance and reliability.
- Implement best practices in Registrars & Transfer Agents Ops to streamline processes and improve service delivery.
- Support Fund Administration tasks by providing technical insights and solutions to enhance operational workflows.
- Contribute to Wealth Management Operations by integrating advanced technologies for better client experiences.
- Monitor system performance and provide timely updates to stakeholders to ensure transparency and efficiency.
- Develop and maintain documentation for processes and systems to ensure knowledge sharing and continuity.
- Assist in the design and execution of projects that align with organizational goals and client needs.
- Provide training and support to team members to foster a collaborative and knowledgeable work environment.
- Engage in continuous learning to stay updated with industry trends and technological advancements.
- Ensure compliance with regulatory requirements and company policies to uphold standards and integrity.
- Participate in rotational shifts to provide consistent support and maintain operational continuity.
- Utilize language skills to communicate effectively with team members and clients ensuring clarity and understanding.
Qualifications
- Possess strong technical skills in DBPool essential for optimizing system performance.
- Demonstrate knowledge in Registrars & Transfer Agents Ops beneficial for enhancing operational processes.
- Experience in Fund Administration is advantageous for contributing to efficient workflows.
- Familiarity with Wealth Management Operations is a plus for improving client service delivery.
- Native English language proficiency is required for effective communication and documentation.
- Ability to work in a hybrid model and adapt to rotational shifts is necessary for operational flexibility.
- Strong analytical and problem-solving skills are essential for troubleshooting and system optimization.
Certifications Required
DBPool Certification ITIL Foundation Certification
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
