Job Summary
Join our dynamic team as a Specialist in SPE-CHD & Troubleshooting where you will leverage your expertise in ISV and Hi-Tech domains. With a hybrid work model and day shifts you will play a crucial role in enhancing our technical operations. Your proficiency in English will be instrumental in communicating complex solutions effectively contributing to our companys growth and societal impact.
Responsibilities
The Core IAM Support Expert plays a vital role within Docusign serving as the primary technical support contact for customers leveraging Docusign Intelligent Agreement Management IAM and eSign Product
This position requires a combination of technical knowledge customer focus and collaborative problemsolving to address a wide range of integration issues and foster product improvements
As a liaison between customers and internal teams the Core IAM Support Expert provides valuable feedback to enhance support practices and processes By working closely with various departments they expedite issue resolution and contribute to continuous improvement initiatives ensuring customers derive maximum value from DocuSigns IAM and eSign offerings
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
