Job Summary
Join our dynamic team as a Specialist in SPE-CHD & Troubleshooting where you will leverage your expertise in ISV and Hi-Tech domains. With a hybrid work model and day shifts you will play a crucial role in enhancing our technical operations. Your proficiency in English will be instrumental in communicating complex solutions effectively contributing to our companys growth and societal impact.
Responsibilities
The Core IAM Support Expert plays a vital role within Docusign serving as the primary technical support contact for customers leveraging Docusign Intelligent Agreement Management IAM and eSign Product
This position requires a combination of technical knowledge customer focus and collaborative problemsolving to address a wide range of integration issues and foster product improvements
As a liaison between customers and internal teams the Core IAM Support Expert provides valuable feedback to enhance support practices and processes By working closely with various departments they expedite issue resolution and contribute to continuous improvement initiatives ensuring customers derive maximum value from DocuSigns IAM and eSign offerings
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.