Job Summary
Join our dynamic team as a Policy Servicing Specialist where you will play a crucial role in managing first notice of loss processes. With a hybrid work model and night shifts you will leverage your expertise in MS Office to ensure efficient policy servicing. Your contributions will enhance our service delivery and positively impact customer satisfaction.
Responsibilities
- Manage and process first notice of loss claims with precision and attention to detail
- Utilize MS Office tools to maintain accurate records and documentation
- Collaborate with team members to ensure seamless policy servicing operations
- Communicate effectively with stakeholders to resolve issues and provide updates
- Analyze data to identify trends and improve service delivery
- Implement best practices to enhance efficiency and reduce processing time
- Ensure compliance with company policies and industry regulations
- Provide exceptional customer service to policyholders and clients
- Assist in developing strategies to optimize policy servicing workflows
- Monitor and report on key performance indicators to drive improvements
- Support continuous improvement initiatives within the team
- Engage in training sessions to stay updated on industry developments
- Contribute to a positive team environment and foster collaboration. Qualifications
- Demonstrate proficiency in MS Office applications to perform daily tasks efficiently
- Exhibit strong communication skills in English for effective interaction with clients and colleagues
- Possess knowledge of first notice of loss processes to manage claims effectively
- Show ability to work independently and as part of a team in a hybrid work model
- Display attention to detail and problem-solving skills to handle complex situations
- Have experience in a night shift work environment to align with business needs
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
