Pharmacovigilance Delivery & Client Engagement (ONSITE)
Summary
Cognizant is seeking a seasoned professional with over 15 years of experience in the BPO and Pharmaceutical industries, including at least 7 years in a leadership role. The ideal candidate will bring deep Pharmacovigilance expertise, strong client management capabilities, and a proven track record of leading high‑performing teams.
Required Skills
- End‑to‑end Pharmacovigilance expertise, including Case Processing, Medical Review, and Medical Safety
- Strong client management and stakeholder engagement skills
- Demonstrated leadership abilities
- Experience managing and developing teams
Operational Responsibilities
- Manage onsite relationships with client sponsors, leadership, and key stakeholders
- Oversee onsite delivery and execution of the client’s Pharmacovigilance project
- Supervise project activities such as Medical Review and Medical Safety, as applicable
- Ensure engagement goals align with the client’s strategic objectives
- Deliver the engagement within agreed cost, schedule, quality, and scope
- Maintain governance and communication plans, serving as the primary liaison between client and Cognizant teams
- Facilitate timely resolution of escalated issues
- Review and validate project improvements and benefit realization
- Review project accounting and financial documentation
- Evaluate lessons learned and post‑project reports to drive continuous improvement
- Provide ad‑hoc support for Medical Review and Medical Safety activities as requested
- Contribute to Cognizant capability development initiatives as needed
Performance Standards
- Achievement of critical service‑level metrics
- Effective management of client escalations
- Design and implementation of KPI measurement systems, dashboards, and controls to sustain and improve performance
- Attrition management and team stability
Education and Experience Requirements
- Graduate, Postgraduate, or Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or a related field
- 15+ years of experience in BPS (International), CRO, and the Pharmaceutical industry
- At least 7 years of experience in a leadership role
Salary and Other Compensation:
The salary for this position is between $130,000 - $165,000k depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
