Pharmacovigilance Delivery & Client Engagement (ONSITE)
Summary
Cognizant is seeking a seasoned professional with over 15 years of experience in the BPO and Pharmaceutical industries, including at least 7 years in a leadership role. The ideal candidate will bring deep Pharmacovigilance expertise, strong client management capabilities, and a proven track record of leading high‑performing teams.
Required Skills
- End‑to‑end Pharmacovigilance expertise, including Case Processing, Medical Review, and Medical Safety
- Strong client management and stakeholder engagement skills
- Demonstrated leadership abilities
- Experience managing and developing teams
Operational Responsibilities
- Manage onsite relationships with client sponsors, leadership, and key stakeholders
- Oversee onsite delivery and execution of the client’s Pharmacovigilance project
- Supervise project activities such as Medical Review and Medical Safety, as applicable
- Ensure engagement goals align with the client’s strategic objectives
- Deliver the engagement within agreed cost, schedule, quality, and scope
- Maintain governance and communication plans, serving as the primary liaison between client and Cognizant teams
- Facilitate timely resolution of escalated issues
- Review and validate project improvements and benefit realization
- Review project accounting and financial documentation
- Evaluate lessons learned and post‑project reports to drive continuous improvement
- Provide ad‑hoc support for Medical Review and Medical Safety activities as requested
- Contribute to Cognizant capability development initiatives as needed
Performance Standards
- Achievement of critical service‑level metrics
- Effective management of client escalations
- Design and implementation of KPI measurement systems, dashboards, and controls to sustain and improve performance
- Attrition management and team stability
Education and Experience Requirements
- Graduate, Postgraduate, or Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or a related field
- 15+ years of experience in BPS (International), CRO, and the Pharmaceutical industry
- At least 7 years of experience in a leadership role
Salary and Other Compensation:
The salary for this position is between $130,000 - $165,000k depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
