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Sr.Functional Analyst (ISG)

00068207181



Job Summary

We are seeking a dedicated Sr. Functional Analyst (ISG) with 5 to 9 years of experience to join our team. The ideal candidate will have expertise in NCR Advanced Store and POS Basics with a preference for those with merchandising domain experience. This hybrid role requires a proactive individual who can effectively contribute to our projects during day shifts. No travel is required.


Responsibilities

  • Analyze and understand business requirements to provide effective solutions using NCR Advanced Store and POS Basics.
  • Collaborate with cross-functional teams to ensure seamless integration of systems and processes.
  • Develop and maintain documentation for system configurations and processes to ensure clarity and consistency.
  • Provide technical support and troubleshooting for NCR Advanced Store and POS systems to ensure smooth operations.
  • Conduct regular system audits to identify and resolve potential issues proactively.
  • Work closely with stakeholders to gather feedback and implement necessary system enhancements.
  • Monitor system performance and optimize configurations to improve efficiency and user experience.
  • Coordinate with vendors and third-party service providers to ensure timely delivery of services and solutions.
  • Facilitate training sessions for end-users to enhance their understanding and utilization of system functionalities.
  • Ensure compliance with industry standards and company policies in all system-related activities.
  • Participate in project planning and execution to ensure timely delivery of solutions that meet business needs.
  • Evaluate new technologies and tools to recommend improvements to existing systems and processes.
  • Prepare detailed reports and presentations to communicate project progress and outcomes to management.

    • Qualifications

  • Possess a strong understanding of NCR Advanced Store and POS Basics with proven experience in their application.
  • Demonstrate excellent analytical and problem-solving skills to address complex system issues.
  • Exhibit strong communication skills to effectively collaborate with team members and stakeholders.
  • Show a keen interest in merchandising domain knowledge enhancing system solutions.
  • Display proficiency in documentation and reporting to ensure transparency and accountability.
  • Have a proactive approach to learning and adapting to new technologies and methodologies.
  • Maintain a customer-focused mindset to deliver solutions that meet business objectives.

    • What we offer

    • The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
    • Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
    • The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
    • A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
    • Flexible health and financial benefits to support you and your eligible dependents—from day one.
    • True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

    About us
    Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

    Other employment-related information
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.