"Moment CXCRM"
Greeting from Cognizant
We are hiring for Amazon Connect Developers in Cognizant
Experience:- 4 Years to 12 Year
Location: - Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai
Job Description:-
Position Summary
We are seeking an experienced AWS Connect Developer with strong expertise in React.js along with hands-on experience in building AWS-based conversational AI solutions. The ideal candidate will work across UI development, AWS chatbot services (Lex, Bedrock), Amazon Connect, backend integrations (Python, Lambda, DynamoDB), and Salesforce CRM connectivity.
Key Responsibilities
Develop and maintain responsive UI applications using React.js, JavaScript/TypeScript, HTML5, and CSS3.
Build and integrate AWS conversational AI solutions including Amazon Lex, Amazon Bedrock, Amazon Q Connect, Amazon QIC.
Develop serverless backend components using AWS Lambda, API Gateway, and Python.
Design and optimize NoSQL data models using Amazon DynamoDB.
Integrate AWS chatbot and contact center solutions with Salesforce Service Cloud via APIs.
Collaborate with cross-functional teams including UX, QA, and Product.
Ensure solution quality, scalability, and security aligned with AWS best practices.
Support deployments through CI/CD pipelines and version control (Git).
Required Technical Skills
Strong proficiency in React.js, JavaScript/TypeScript, and front-end development.
Experience working with AWS services, including:
Amazon Lex (chat/voice bots)
Amazon Bedrock (generative AI/LLMs)
Amazon Connect / Amazon Q Connect
Amazon QIC
AWS Lambda
API Gateway
DynamoDB
Experience coding backend functionalities in Python.
Strong understanding of REST APIs and microservice integration.
Experience integrating applications with Salesforce APIs (REST/SOAP).
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.