"Moment CXCRM"
Greeting from Cognizant
We are hiring for Amazon Connect Developers in Cognizant
Experience:- 4 Years to 12 Year
Location: - Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai
Job Description:-
Position Summary
We are seeking an experienced AWS Connect Developer with strong expertise in React.js along with hands-on experience in building AWS-based conversational AI solutions. The ideal candidate will work across UI development, AWS chatbot services (Lex, Bedrock), Amazon Connect, backend integrations (Python, Lambda, DynamoDB), and Salesforce CRM connectivity.
Key Responsibilities
Develop and maintain responsive UI applications using React.js, JavaScript/TypeScript, HTML5, and CSS3.
Build and integrate AWS conversational AI solutions including Amazon Lex, Amazon Bedrock, Amazon Q Connect, Amazon QIC.
Develop serverless backend components using AWS Lambda, API Gateway, and Python.
Design and optimize NoSQL data models using Amazon DynamoDB.
Integrate AWS chatbot and contact center solutions with Salesforce Service Cloud via APIs.
Collaborate with cross-functional teams including UX, QA, and Product.
Ensure solution quality, scalability, and security aligned with AWS best practices.
Support deployments through CI/CD pipelines and version control (Git).
Required Technical Skills
Strong proficiency in React.js, JavaScript/TypeScript, and front-end development.
Experience working with AWS services, including:
Amazon Lex (chat/voice bots)
Amazon Bedrock (generative AI/LLMs)
Amazon Connect / Amazon Q Connect
Amazon QIC
AWS Lambda
API Gateway
DynamoDB
Experience coding backend functionalities in Python.
Strong understanding of REST APIs and microservice integration.
Experience integrating applications with Salesforce APIs (REST/SOAP).
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.