As a Senior QA Test Manager with Duck Creek/P&C experience, you will make an impact by leading complex testing initiatives across Home and Auto insurance lines, ensuring high-quality delivery of policy lifecycle functionalities. The ideal candidate will have strong leadership skills, deep understanding of QA processes, expertise in test planning and strategy, and the ability to manage full project lifecycle, cross-functional teams, and stakeholders ensuring on-time delivery, quality, and alignment with business goals.
In this role, you will:
Lead end-to-end testing efforts for General Insurance platforms, specifically DuckCreek, across Policy Creation, Renewal, Reserve Transactions, and Payments.
Define and execute test strategies, estimations, reporting metrics, and root cause analysis for complex programs.
Provide hands-on support for critical defect retesting and E2E sanity checks.
Collaborate across multiple vendors and lines of business to ensure seamless integration and quality assurance.
Drive Agile delivery practices using Rally, and contribute to DevOps workflows and automation scripting.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered·
- 12+ years of QA Test Manager with at least 8 years in a Test Lead or Manager capacity.
- 10+ years of testing experience with strong understanding of testing methodologies, techniques.
- At least 3 years of Commercial P&C Claims experience.
- Strong domain expertise in General Insurance, specifically Property & Casualty and Workers Compensation.
- Hands-on experience with DuckCreek platform and insurance lifecycle processes.
- Proven ability to lead complex program implementations and multi-vendor environments.
- Proficiency in Rally, ALM, Jira, and test management best practices.Strong stakeholder management skills with solid interpersonal communications including verbal and written communications.
These will help you stand out
- Experience in building QA metrics and root cause analysis reports.
- Exposure to DevOps workflows and automation scripting.
- Ability to work independently and provide end-to-end testing solutions across diverse systems.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.