Job Summary
We are seeking a highly skilled Sr. Architect with 15 to 17 years of experience to design and implement cutting-edge solutions using Azure Kore Agent Assist and Kore.AI. The ideal candidate will work in a hybrid model collaborating with cross-functional teams to deliver innovative and scalable solutions that align with business objectives. This role offers an opportunity to make a significant impact by leveraging advanced technologies to enhance customer experiences and drive organizational
Responsibilities
- Design and implement scalable and secure cloud-based solutions using Azure to meet business requirements and ensure optimal performance.
- Collaborate with stakeholders to understand business needs and translate them into technical specifications and architectural designs.
- Develop and deploy conversational AI solutions using Kore Agent Assist and Kore.AI to enhance customer interactions and automate workflows.
- Provide technical expertise and guidance to development teams ensuring adherence to best practices and architectural standards.
- Conduct thorough assessments of existing systems and recommend improvements to enhance efficiency scalability and security.
- Oversee the integration of Azure services with Kore.AI platforms to create seamless and intelligent solutions.
- Ensure the architecture aligns with organizational goals and complies with industry standards and regulations.
- Monitor and evaluate the performance of deployed solutions identifying areas for optimization and implementing necessary changes.
- Collaborate with cross-functional teams to ensure successful project delivery within defined timelines and budgets.
- Stay updated with the latest advancements in Azure Kore Agent Assist and Kore.AI technologies to incorporate innovative solutions into projects.
- Document architectural designs technical specifications and implementation plans for reference and knowledge sharing.
- Provide mentorship and technical support to team members fostering a culture of continuous learning and improvement.
- Work closely with quality assurance teams to ensure the reliability and functionality of deployed solutions.
Qualifications
- Demonstrate expertise in designing and implementing solutions using Azure including experience with cloud architecture and deployment.
- Showcase proficiency in developing conversational AI solutions using Kore Agent Assist and Kore.AI platforms.
- Exhibit strong problem-solving skills with the ability to analyze complex technical challenges and propose effective solutions.
- Possess excellent communication and collaboration skills to work effectively with diverse teams and stakeholders.
- Display a solid understanding of security best practices and compliance requirements in cloud-based environments.
- Highlight experience in integrating multiple systems and platforms to create cohesive and efficient solutions.
- Demonstrate a commitment to staying updated with emerging technologies and industry trends to drive innovation.
- Showcase a proven track record of delivering successful projects within defined timelines and budgets.
- Possess a strong foundation in software development methodologies and lifecycle management.
- Exhibit the ability to document technical designs and implementation plans clearly and comprehensively.
- Highlight experience in mentoring and guiding team members to achieve technical excellence.
- Demonstrate a customer-centric approach to designing solutions that enhance user experiences.
- Showcase a passion for leveraging technology to drive business success and societal impact.
Certifications Required
- Microsoft Certified: Azure Solutions Architect Expert Kore.AI Certified Developer
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.











