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Program Director (Agentic AI )

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Overview:

Join Cognizant as an inspiring leader within the Program & Project Management community. This key role is responsible and accountable for Program Management activities associated with large-scale, complex, multi-service (Application Development and Maintenance, Infrastructure, Business Process, and Digital) programs. Successful candidates will not only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery.

Role:

This role acts as a trusted advisor and force multiplier across clients, teams, and delivery models, shaping how agentic AI programs are structured and executed. Core program leadership discipline – scope, schedule, budget, risk, and governance – remains foundational; AI augments how that work is done, not whether it is done.

Key Responsibilities:

• End-to-end leadership of Vector 1 AI engagements leveraging core program management processes: scope, schedule, budget, risk, and governance

• Executive-level client engagement; acting as trusted advisor across planning, execution, and delivery optimization

• Decomposing ambiguous business problems and translating client objectives into structured delivery backlogs and execution plans

• Applying AI and agentic capabilities across planning, execution, monitoring, and reporting; leveraging AI-assisted insights for risk, schedule, and delivery optimization

• Orchestrating humans and autonomous agents in human-in-the-loop delivery models

• Drive productivity outcomes, tracking AI-generated code contribution targets, and managing transitioning a client from traditional SDLC practices to an agentic-first operating model

• Continuous governance, risk, and ethics oversight

• Multi-service line coordination and decision making

Required Qualifications:

• 20+ years in strategy, operations, process consulting, stakeholder management, and complex project / program delivery at scale

• Strong consulting mindset: ability to decompose ambiguous business problems, bridge process / technology / data, and translate client objectives into delivery plans

• Demonstrated ability to operate in ambiguity-heavy environments and learn new domains quickly; industry experience preferred but not required

• AI-governance literacy; exposure to responsible AI and agentic delivery concepts (experience preferred, not required on day one)

• PMI-CPMAI preferred


About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

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We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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