Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending deep industry and technology advisory capabilities, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who will join us in shaping the future of business. Could it be you?
About the role
As a Consulting Manager- Business Systems Analyst – Credit Card Marketing, you will play a critical role in bridging credit card marketing business teams and technology partners. You will translate business needs into clear functional system requirements, support platform enhancements, and ensure marketing technology solutions effectively enable credit card portfolio strategies.
You will be a valued member of a cross‑functional consulting team, working closely with credit card marketing stakeholders, technology and engineering partners, and delivery teams to support end‑to‑end marketing initiatives.
In this role, you will:
- Elicit, document, and manage business and functional requirements, translating credit card marketing workflows—such as campaign setup, offer configuration, and loyalty programs—into BRDs, user stories, use cases, and process flows.
- Act as the primary liaison between business and technology teams, supporting sprint planning, backlog grooming, and UAT to ensure marketing platforms meet evolving business needs.
- Perform system integration analysis and data mapping across marketing platforms (e.g., CRM, campaign management, decisioning tools), ensuring accurate data flow between card processing, rewards, analytics, and downstream systems.
- Support the design and enhancement of marketing technology solutions, including gap analysis, vendor evaluation, and definition of system requirements for acquisition, activation, spend, and retention campaigns.
- Plan and execute User Acceptance Testing (UAT), including test scripts, defect tracking, and business sign‑off, to validate system changes against marketing objectives and compliance requirements.
What you must have to be considered
- Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field
- 4-6 years of experience as a Business Systems Analyst, preferably within financial services or credit card / payments environments
- Strong experience with requirements management and documentation (e.g., JIRA, Confluence, Azure DevOps)
- Hands‑on experience working in Agile/Scrum and Waterfall delivery models
- Solid data analysis skills, including the ability to validate and map data across systems
These will help you succeed
- Experience supporting credit card marketing platforms, CRM, campaign management, or decisioning tools
- Exposure to customer data platforms (CDPs) and marketing system integrations
- Ability to analyze and optimize end‑to‑end marketing processes and identify automation opportunities
- Strong communication skills and comfort working with both business stakeholders and technical teams
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days per week in a client or Cognizant office in Dallas, TX. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change based on client or project requirements. We will always be clear about role expectations.
Benefits
- Medical, dental, vision and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
Learning and development certifications and programs
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.