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Consulting Manager - POS Product Management

00068896471

About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the Role
As a Consulting Manager - POS Product Management, you will make an impact by owning the product vision and roadmap for the modernization of the client’s custom Point of Sale (POS) system. You will be a valued member of the transformation team and work collaboratively with business stakeholders, engineering, QA, design teams, and clients.

In this role, you will:

  • Define and drive the product vision and strategy for POS modernization, gathering and prioritizing requirements through stakeholder interviews, site visits, user research, and market analysis.
  • Use AI tools to analyze the existing POS codebase and documentation, extracting features and business rules, and translating these into well-defined epics and user stories with clear acceptance criteria.
  • Operate AI tooling to generate structured requirements and user story sets, guiding and supervising the AI at each decision gate, and conducting structured scope interviews to ensure completeness and alignment with customer value.
  • Collaborate closely with engineering, QA, and design teams through all Agile ceremonies, maintaining the product backlog and prioritizing stories that deliver the highest business impact.
  • Work with development and architecture teams to guide the refactoring and technical upgrade of the POS platform, including planning data migration, integrating new technologies, and coordinating system tests and pilots.
  • Act as the liaison among business stakeholders and technical teams, communicating progress, trade-offs, and outcomes, and building feedback loops with operations and store managers.
  • Define and monitor key performance indicators (KPIs) for the POS, using data to guide product decisions and continuously seeking opportunities to reduce technical debt and improve the POS.

Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. This role requires travel to the client location twice a month. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

What you must have to be considered

  • 5+ years of product management experience in retail technology, payments, or POS solutions, with a proven track record managing a product through its full lifecycle.
  • Deep understanding of POS systems and retail checkout processes, including hardware, software, and payment systems. Familiarity with convenience-store operations is a plus.
  • Demonstrated ability to write precise, testable Gherkin acceptance criteria for complex, multi-path retail transaction scenarios.
  • Strong background in Agile/Lean methodologies and working in Scrum teams, with experience writing epics, user stories, and acceptance criteria, and collaborating closely with engineering and QA.
  • Familiarity with generative AI or knowledge-engineering tools (especially Anthropic’s Claude, ChatGPT, GitHub Copilot, etc.) for requirement discovery, story drafting, and test case generation.
  • Excellent written and verbal communication skills, with the ability to interview users and stakeholders, present roadmaps, and explain technical details to non-technical audiences.
  • Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent work experience). Advanced degrees or certifications (e.g. MBA, PMP, CSPO) are a plus.

These will help you succeed

  • Prior experience with convenience-store chains or retail technology projects (e.g. mobile POS, payment terminals, loyalty integration).
  • Knowledge of cloud-based and mobile POS platforms, and experience migrating on-premise POS to cloud services or implementing omnichannel features.
  • Understanding of data privacy and PCI compliance requirements for payment systems, and experience integrating POS with ERP, inventory, or loyalty systems.
  • Demonstrated ability to act as a strategic thought partner, guiding product direction and aligning teams through modernization.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.


Benefits

  • Medical, dental, vision and life insurance
  • 401(k) plan and contributions
  • Employee stock purchase plan
  • Employee assistance program
  • 10 paid holidays plus PTO
  • Paid parental leave and fertility assistance
  • Learning and development certifications and programs

Post closing date
Applications will be accepted until 05/31/2026

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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