About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the Role
As a Consulting Manager - POS Product Management, you will make an impact by owning the product vision and roadmap for the modernization of the client’s custom Point of Sale (POS) system. You will be a valued member of the transformation team and work collaboratively with business stakeholders, engineering, QA, design teams, and clients.
In this role, you will:
- Define and drive the product vision and strategy for POS modernization, gathering and prioritizing requirements through stakeholder interviews, site visits, user research, and market analysis.
- Use AI tools to analyze the existing POS codebase and documentation, extracting features and business rules, and translating these into well-defined epics and user stories with clear acceptance criteria.
- Operate AI tooling to generate structured requirements and user story sets, guiding and supervising the AI at each decision gate, and conducting structured scope interviews to ensure completeness and alignment with customer value.
- Collaborate closely with engineering, QA, and design teams through all Agile ceremonies, maintaining the product backlog and prioritizing stories that deliver the highest business impact.
- Work with development and architecture teams to guide the refactoring and technical upgrade of the POS platform, including planning data migration, integrating new technologies, and coordinating system tests and pilots.
- Act as the liaison among business stakeholders and technical teams, communicating progress, trade-offs, and outcomes, and building feedback loops with operations and store managers.
- Define and monitor key performance indicators (KPIs) for the POS, using data to guide product decisions and continuously seeking opportunities to reduce technical debt and improve the POS.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. This role requires travel to the client location twice a month. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
What you must have to be considered
- 5+ years of product management experience in retail technology, payments, or POS solutions, with a proven track record managing a product through its full lifecycle.
- Deep understanding of POS systems and retail checkout processes, including hardware, software, and payment systems. Familiarity with convenience-store operations is a plus.
- Demonstrated ability to write precise, testable Gherkin acceptance criteria for complex, multi-path retail transaction scenarios.
- Strong background in Agile/Lean methodologies and working in Scrum teams, with experience writing epics, user stories, and acceptance criteria, and collaborating closely with engineering and QA.
- Familiarity with generative AI or knowledge-engineering tools (especially Anthropic’s Claude, ChatGPT, GitHub Copilot, etc.) for requirement discovery, story drafting, and test case generation.
- Excellent written and verbal communication skills, with the ability to interview users and stakeholders, present roadmaps, and explain technical details to non-technical audiences.
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent work experience). Advanced degrees or certifications (e.g. MBA, PMP, CSPO) are a plus.
These will help you succeed
- Prior experience with convenience-store chains or retail technology projects (e.g. mobile POS, payment terminals, loyalty integration).
- Knowledge of cloud-based and mobile POS platforms, and experience migrating on-premise POS to cloud services or implementing omnichannel features.
- Understanding of data privacy and PCI compliance requirements for payment systems, and experience integrating POS with ERP, inventory, or loyalty systems.
- Demonstrated ability to act as a strategic thought partner, guiding product direction and aligning teams through modernization.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits
- Medical, dental, vision and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programs
Post closing date
Applications will be accepted until 05/31/2026
La comunidad de Cognizant:
Somos un equipo de alto calibre que se aprecia y se apoya mutuamente. Nuestra gente defiende un lugar de trabajo enérgico, colaborativo e inclusivo donde todos puedan prosperar.
- Cognizant es una comunidad global con más de 300.000 asociados en todo el mundo.
- No solo soñamos con una mejor manera, sino que la hacemos realidad.
- Cuidamos a nuestra gente, clientes, empresas, comunidades y el clima haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes construir la trayectoria profesional adecuada para ti.
Sobre nosotros:
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
Disclaimer:
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Aunque nuestro sistema permite la postulación en todos los idiomas, el (los) idioma(s) y el (los) nivel(es) de competencia requeridos para el trabajo varían. Sin embargo, se requiere un nivel básico de inglés para fines de comunicación en toda la empresa.