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Quadient Lead Developer

00069038121


Job Summary

Lead Developer for customer communication solutions using QI Digital Advantage Suite QI Scaler Quadient Inspire Interactive and Quadient Inspire responsible for designing developing and optimizing scalable hybrid model applications that support retail banking and commercial lending clients while ensuring high quality resilient and secure customer communication journeys that align with enterprise standards and business goals.


Responsibilities

  • Design and implement end to end customer communication solutions using QI Digital Advantage Suite and QI Scaler that meet functional requirements and performance expectations while maintaining strong quality standards.
  • Configure develop and optimize Quadient Inspire Interactive and Quadient Inspire templates to support dynamic content generation complex business rules and reusable components for multiple financial products.
  • Analyze user journeys and document flows to translate business needs from retail banking and commercial lending stakeholders into robust technical designs within the customer communication platforms.
  • Collaborate closely with product owners business analysts and architects to refine requirements and ensure that implemented solutions align with enterprise architecture guidelines and compliance constraints.
  • Review refactor and enhance existing Quadient based solutions to improve maintainability reusability and performance while reducing operational risks and incidents across environments.
  • Coordinate with quality engineering teams to define test strategies create reusable test data and support functional regression and performance testing activities for all customer communication releases.
  • Provide technical guidance to developers and support teams by sharing best practices on QI Digital Advantage Suite QI Scaler and Quadient Inspire toolchains to ensure consistent delivery quality.
  • Monitor production workloads and logs for customer communication services troubleshoot issues proactively and implement preventive measures that improve overall platform resilience and stability.
  • Document solution designs configuration standards and deployment runbooks in a clear and structured manner to support knowledge sharing and future maintenance across distributed teams.
  • Partner with infrastructure and DevOps teams to streamline build and deployment pipelines for Quadient components and ensure efficient promotion of changes across non production and production environments.
  • Engage with business partners regularly to gather feedback identify improvement opportunities and propose enhancements that increase customer satisfaction and operational efficiency in communication processes.
  • Ensure strict adherence to security privacy and compliance requirements relevant to banking communication solutions including secure handling of customer data and audit ready traceability.
  • Adapt effectively to a hybrid working model by using collaboration tools clear communication practices and time management skills to deliver predictable outcomes within a day shift schedule.


Qualifications

  • possess eight to twelve years of professional experience in software development with a strong focus on enterprise scale customer communication management projects.
  • demonstrate hands on expertise in QI Digital Advantage Suite and QI Scaler including configuration scripting integration and performance tuning activities.
  • show advanced proficiency in Quadient Inspire Interactive and Quadient Inspire including template design data mapping business rule implementation and output channel configuration.
  • bring domain understanding of retail banking and commercial lending processes which helps in modeling accurate statements notices and customer correspondence.
  • exhibit strong skills in requirement analysis solution design defect resolution and stakeholder communication within hybrid working environments.
  • display familiarity with version control tools build automation and deployment practices that support reliable delivery of communication solutions.
  • maintain a continuous learning mindset by staying updated on new features in QI and Quadient products and by adopting emerging best practices in customer communication technologies.


Certifications Required

Quadient Inspire Certified Professional

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
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I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
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The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
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