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QA Lead (Healthcare Domain)

00069119171

We are seeking a highly accomplished Quality Engineering Lead with proven expertise across functional testing, automation, AI-driven testing, and team leadership. This role is pivotal in driving end-to-end quality strategy, execution excellence, and innovation across complex healthcare programs. The ideal candidate will ensure high-quality, scalable, and compliant deliverables aligned with client expectations, while championing modern QE practices, GenAI adoption, and continuous testing frameworks.

In this role, you will

  • Lead end-to-end Quality Engineering strategy, planning, and execution across multiple releases.
  • Drive test strategy, test planning, and execution to ensure minimal defect leakage and high production stability.
  • Oversee validation across functional, integration, and end-to-end business workflows.
  • Manage requirement traceability, defect lifecycle, and risk mitigation.
  • Ensure compliance with quality standards, SLAs, and delivery timelines.
  • Lead and manage an offshore QE team (up to 10 members).

Test Design & Execution

  • Analyse business and system requirements (BRD/FRD) and translate them into:
    • Detailed test scenarios and test cases
    • Comprehensive test data strategies
  • Enable shift-left testing and early defect detection.

Healthcare Domain Expertise

  • Perform validation across healthcare platforms, including:
    • Facets
    • TriZetto ecosystem (including AI Gateway and integrations)
  • Ensure deep domain alignment across:
    • Claims, Membership, Provider, and Eligibility workflows
  • Leverage domain understanding to improve test coverage and accuracy.

Automation & Engineering Excellence

  • Design, develop, and scale automation frameworks using Selenium.
  • Drive automation-first approach with strong focus on:
    • Regression optimisation
    • Reusability and maintainability
  • Lead web services/API testing and automation, ensuring integration reliability.

AI & Modern QE Practices

  • Leverage AI-powered tools to accelerate testing and productivity, including:
    • ROVO AI (agent-driven testing and orchestration)
    • GitHub Copilot (GHCP)
    • Claude / GenAI-based assistants
  • Drive adoption of AI-driven continuous testing models aligned with enterprise QE initiatives

DevOps & CI/CD Integration

  • Design and manage CI/CD pipelines in Azure DevOps.
  • Integrate continuous testing within build and deployment cycles.
  • Enable seamless DevOps-QE alignment for faster release cycles.

Team Leadership & Stakeholder Management

  • Provide:
    • Task allocation and tracking
    • Delivery oversight and review
    • Mentoring and performance guidance
  • Collaborate with onshore stakeholders, architects, and business teams.
  • Act as the primary QE point of contact for client interactions.

Required skills

Core Skills

  • Strong experience in:
    • Functional Testing & Test Management
    • Automation using Selenium (Java preferred)
    • API/Web Services Testing
  • Hands-on expertise in:
    • Azure DevOps (Boards, Pipelines, Repos)
    • CI/CD and DevOps integration

Domain Expertise

  • Proven experience in Healthcare/Payer domain
  • Strong knowledge of:
    • Facets / TriZetto platforms
    • E2E healthcare workflows (Claims, Enrollment, Providers)

AI & Innovation

  • Experience leveraging AI tools (e.g., GH Copilot, GenAI tools) for:
    • Test design
    • Code generation
    • Productivity acceleration

Leadership

  • Experience managing distributed/onshore-offshore teams
  • Strong skills in:
    • Stakeholder communication
    • Team mentoring
    • Risk and dependency management

Preferred skills

  • Experience with AI-driven QE frameworks / continuous testing platforms
  • Knowledge of performance, security, or cloud testing
  • Certifications in:
    • Agile/Scrum
    • QE / Testing

We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter—help us see how you the right person for this role.

Total compensation:

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between CAD 80,000 – 110,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Toronto, province. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Applications for this position are reviewed by our recruitment team without the use of artificial intelligence screening tools.


About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

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