Job Summary
This role in finance and accounting operations focuses on end to end order to cash and accounts receivable activities using strong MS Excel expertise to ensure accurate billing collections and reporting. The specialist will support hybrid work with rotational shifts while maintaining high quality service for global stakeholders in English contributing to reliable cash flow and sustainable business growth.
Responsibilities
- Manage end to end order to cash lifecycle tasks ensuring accurate creation validation and tracking of customer orders to support timely revenue realization and reliable cash flow management.
- Execute billing and invoicing activities for diverse customer accounts ensuring alignment with contract terms and pricing rules to minimize disputes and improve customer satisfaction.
- Monitor accounts receivable balances on a recurring basis analyzing aging reports in MS Excel to flag overdue items and support effective recovery actions.
- Perform detailed reconciliation of customer accounts using structured Excel templates validating transactions and resolving discrepancies to maintain clean and auditable ledgers.
- Collaborate with operations and sales teams through clear English communication to clarify order data resolve invoicing queries and facilitate smooth order to cash processing.
- Apply advanced MS Excel skills including formulas data validation and pivot based analysis to create operational dashboards that highlight collection trends and risk exposures.
- Track and record cash applications for incoming payments in alignment with remittance details ensuring accurate posting against open invoices and reducing unapplied cash.
- Handle routine dispute management activities by documenting issues coordinating corrective actions and updating resolution status to reduce bad debt exposure and improve client trust.
- Maintain standardized process documentation for order to cash and accounts receivable workflows updating procedures as needed to support process consistency in a hybrid work model.
- Support rotational shift operations by adhering to agreed schedules delivering consistent service levels and ensuring seamless handover across time bands for ongoing cases.
- Participate in periodic internal controls checks and audit readiness activities ensuring that order to cash records and Excel based reports meet compliance and governance expectations.
- Identify process improvement opportunities within accounts receivable and order to cash cycles using data driven insights from Excel analysis to suggest efficiency gains and quality enhancements.
- Communicate status updates and key metrics to stakeholders in clear written and spoken English focusing on risk items cash collection progress and customer account health.
Qualifications
- Demonstrate practical experience of two to four years in finance and accounting operations with direct exposure to order to cash and accounts receivable processes in a structured business environment.
- Show strong proficiency in MS Excel including data analysis functions lookups conditional logic and pivot reporting to manage large transaction volumes and produce meaningful insights.
- Exhibit sound understanding of accounts receivable principles such as aging credit limits write offs and provisions applying these concepts consistently in day to day activities.
- Apply domain knowledge of order to cash including order booking invoicing collections and dispute handling to ensure accurate execution of operational tasks.
- Demonstrate ability to work effectively in a hybrid model maintaining productivity and secure handling of financial data across office and remote settings without impacting service quality.
- Use fluent English reading writing and speaking skills to interpret documentation prepare reports and interact with internal and external stakeholders across global locations.
- Display familiarity with rotational shift environments managing time and workload to provide reliable coverage and support for high volume transactional periods.
Certifications Required
Preferred certification in finance and accounting such as Certified Accounts Receivable Specialist or equivalent Excel focused training.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
