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Sr. Analyst

00070009921


1. Job Title : Sr. Analyst 2. Job Summary : Serve as a senior analyst specializing in automation access management and metrics management within a hybrid work model focused on day shifts and no travel. Contribute deep analytical expertise to optimize operational workflows strengthen access controls and enhance performance reporting driving meaningful gains in efficiency compliance and decision quality across the organization. 3. Experience : 10 - 14 years 4. Required Skills : Technical Skills: Automation Access Management Metrics Management Domain Skills: 5. Nice to have skills : Domain Skills:Operations 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : - Drive end to end analysis of automation opportunities across business processes to reduce manual effort improve consistency and enable scalable operational performance within the hybrid work environment - Design and refine access management models that safeguard critical assets while supporting efficient user provisioning entitlement review and timely resolution of access related issues - Develop and maintain comprehensive metrics management frameworks that track key performance indicators operational trends and compliance posture to inform strategic and tactical decisions - Coordinate with cross functional teams to gather detailed requirements for automation and access initiatives translating complex needs into clear analytical deliverables and actionable recommendations - Implement data driven methods for monitoring automation outcomes by analyzing throughput error rates cycle times and user feedback to continuously optimize process design and tool configuration - Evaluate access management controls through systematic review of roles permissions and segregation of duties to identify risk exposures and propose pragmatic remediation options that align with organizational policies - Construct robust metrics dashboards using standardized data definitions and calculation rules to ensure consistent reporting across functions and to support regular leadership review of operational performance - Collaborate with operations focused stakeholders to interpret metrics results uncover root causes of performance issues and prioritize remediation actions that enhance service reliability and customer outcomes - Guide documentation of automation workflows access management procedures and metrics governance standards so that teams have clear references for adoption training and audit readiness - Analyze incident and request data related to access management to detect patterns of recurring issues recommend process adjustments and strengthen preventive controls that reduce disruptions to business activities - Optimize data collection methods for metrics management by defining source systems data quality checks and refresh schedules that support timely insights without overburdening operational teams - Coordinate hybrid collaboration routines using digital tools and structured communication practices that keep day shift stakeholders aligned on automation progress access changes and metrics updates - Evaluate the impact of automation access enhancements and metrics maturity on overall operational resilience and societal outcomes by highlighting how improved efficiency and governance support responsible and sustainable business practices Qualifications - Demonstrate extensive experience in designing and executing automation solutions that streamline complex workflows integrate multiple systems and deliver measurable improvements in productivity and accuracy - Apply advanced expertise in access management to configure roles manage entitlements and support audit activities while ensuring that users receive appropriate access in a timely and controlled manner - Exhibit strong proficiency in metrics management by defining relevant indicators establishing baselines and performing trend analysis that helps stakeholders make informed operational and strategic choices - Utilize deep analytical skills to interpret large and diverse data sets related to operations automation performance and access risk transforming observations into practical guidance for process owners - Draw on prior exposure to operations environments to understand service level commitments escalation pathways and operational constraints enabling recommendations that are realistic and aligned with business priorities - Communicate complex findings in a clear and structured manner tailored to technical and non technical audiences so that decision makers can easily grasp implications and act on proposed solutions - Support continuous improvement initiatives by identifying opportunities for further automation tightening of access controls and enhancement of metrics visualization thereby contributing to an evolving culture of excellence 9. Job Location : Primary Location :BRSPSAOA04(ITBRA Sao Paulo SP - Rua Jaceru-COG) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : Manager - Projects [50PM00] 11. Demand Requires Travel? : No 12. Certifications Required : NA

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
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The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
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