| Job Title: Process Excellence Manager |
| Location: Hyderabad, TS (or as per business requirements) |
Experience: 8+ Years Shift: Night Shift |
| Education: Minimum Graduate (Bachelor’s degree); Advanced certifications preferred |
| Position Summary: |
| We are looking for an experienced Process Excellence Team Manager to lead a team of process improvement specialists, overseeing the execution of strategic transformation initiatives. The ideal candidate will possess a strong command of Six Sigma, Lean, and process automation, with a proven track record of managing multiple projects and driving significant operational improvements. This role requires robust leadership capabilities and the ability to foster a culture of continuous improvement within the team and across functions. |
| Key Responsibilities: |
| Lead and manage a team of Process Excellence professionals, providing guidance, coaching, and performance feedback. |
| Oversee the execution of multiple process improvement projects using Six Sigma, Lean, and other methodologies. |
| Champion the identification and implementation of automation opportunities using RPA, low-code platforms, and emerging technologies. |
| Drive the exploration and initial implementation of AI and Generative AI (Gen AI) initiatives to enhance operational efficiency. |
| Collaborate with business unit leaders to identify improvement areas, define project scopes, and ensure alignment with business objectives. |
| Develop and manage project pipelines, ensuring timely delivery and realization of quantifiable benefits. |
| Establish and maintain robust process documentation, SOPs, and governance frameworks. |
| Mentor and develop team members, building strong internal capabilities in process excellence and innovation. |
| Required Skills & Qualifications: |
| 8+ years of experience in process excellence, operations transformation, or a related domain, with 3+ years in a leadership role. |
| Certified Six Sigma Black Belt or equivalent. |
| Demonstrated success in leading and managing teams to deliver high-impact projects with measurable cost or efficiency gains. |
| Extensive hands-on experience with automation tools (e.g., UiPath, Automation Anywhere, Power Automate). |
| Practical exposure to AI and Gen AI technologies, including driving proof-of-concepts and initial implementations. |
| Excellent analytical, problem-solving, and stakeholder management skills. |
| Proven ability to manage multiple priorities and complex projects. |
| Strong leadership, communication, and presentation skills. |
| Preferred Attributes: |
| Experience managing remote or distributed teams. |
| Understanding of change management principles. |
| Familiarity with enterprise-level process architecture. |
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
