Senior M365 Administrator

About the role
As a Senior M365 Administrator, you will be responsible for the administration, support, and optimization of Microsoft 365 and Azure environments. You will support end-user computing operations, manage user lifecycle processes, perform tenant migration activities, and provide operational support across collaboration and endpoint management platforms. You will be a valued member of the Cloud Infrastructure and Security team working collaboratively with infrastructure, security, and business teams to ensure a secure, efficient, and reliable digital workplace experience.

In this role, you will

• Administer and support Microsoft 365 services including Exchange Online, Microsoft Teams, OneDrive, SharePoint Online, and Entra ID (Azure AD).
• Perform day-to-day EUC operational support activities, including troubleshooting, incident resolution, and end-user assistance.
• Manage user onboarding, offboarding, account provisioning, access management, and license administration.
• Execute tenant-to-tenant migration activities, including planning, validation, and post-migration support.
• Support Intune, SCCM, MDM, Group Policy (GPO), and endpoint management services.
• Administer Active Directory environments and support identity and access management processes.
• Provide operational support for virtual desktop and Citrix environments.
• Participate in project implementations, system upgrades, platform enhancements, and BAU operational activities.
• Manage incidents, service requests, root cause analysis, and escalations in accordance with service level agreements.
• Support data protection and backup solutions, including Rubrik administration and recovery activities.

Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Bridgewater, NJ. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered

• 5 or more years of experience supporting End User Computing environments and providing BAU operational support.
• Hands-on administration of Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Entra ID.
• Proficiency in Active Directory administration, Group Policy management, user provisioning, access management, and identity lifecycle processes.
• Excellent experience administering SCCM and endpoint management solutions.
• Skilled in Microsoft Intune and Mobile Device Management platforms.
• Knowledge of VMware and Citrix virtual desktop environments.
• Strong understanding of incident management, service request fulfillment, troubleshooting, and issue resolution.
• Working knowledge of Azure administration and cloud services.
• Strong analytical, troubleshooting, communication, and customer service skills.

These will help you stand out

• Experience in Microsoft 365 tenant-to-tenant migration projects.
• Knowledge of Rubrik backup and recovery solutions.
• Familiarity with PowerShell scripting and automation.
• Exposure to ITIL-based support environments.
• Understanding of Microsoft 365 security, compliance, and governance capabilities.
• Background supporting enterprise-scale collaboration and endpoint management platforms.

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out.

Salary and Other Compensation:
Applications will be accepted until October 5, 2026.
The annual salary for this position is between $79,000 - $92,000 USD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Things to know before you apply

• Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
• Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
• AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
• Open position: Unless otherwise stated, this job posting is for an open position on our team.
• Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
• Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.