As a Senior ServiceNow Developer Engineer, you will make an impact by analyzing business requirements, designing scalable technical solutions, and developing high-quality applications and modules on the ServiceNow platform. You will be a valued member of the ServiceNow Development Team and work collaboratively with business stakeholders, architects, project managers, and cross-functional technology teams to deliver solutions on time and within budget.
In this role, you will:
- Analyze business and system requirements, identifying program interactions and interfaces between impacted systems and components.
- Design, develop, test, implement, maintain, and support applications and modules within the ServiceNow platform.
- Lead and coordinate assigned development projects, including task allocation, progress tracking, and performance monitoring.
- Develop integrations using technologies such as REST APIs, LDAP, Active Directory, JDBC, Integration Hub, and orchestration solutions.
- Recommend and implement best practices, emerging technologies, and innovative approaches to improve platform capabilities and business outcomes.
What You Need to Have to Be Considered
- Bachelor’s degree in Computer Science, Management Information Systems, Business, or a related field, or an equivalent combination of education, training, and experience.
- 3 to 5 years of experience in ServiceNow development and platform administration.
- Strong experience developing with JavaScript on the ServiceNow platform.
- Hands-on experience with ServiceNow modules such as GRC/IRM and Service Portal development.
- Experience building integrations using REST APIs, LDAP, Active Directory, JDBC, Integration Hub, and related technologies.
- Proficiency with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework, Flow Designer, and Automated Test Framework (ATF).
- Strong analytical, problem-solving, communication, and collaboration skills.
- Ability to deliver high-quality solutions within established timelines.
- Flexibility to occasionally work non-standard hours, including nights, weekends, or on-call rotations as required.
These Will Help You Stand Out
- ServiceNow Certified Application Developer (CAD) certification.
- ServiceNow GRC/IRM certification.
- ITIL Foundation certification.
- Experience with additional ServiceNow modules such as ITSM, ITOM, SecOps, or related platform capabilities.
- Experience developing custom scoped applications and enterprise-scale ServiceNow implementations.
- Previous experience leading technical initiatives or mentoring junior developers.
- Knowledge of software testing, validation practices, and project management methodologies.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.











