Role Overview
We are seeking a skilled Microsoft Dynamics 365 Developer with experience in Dynamics 365 Customer Engagement (CE) and Power Platform. The candidate will be responsible for designing, developing, customising, and supporting enterprise CRM solutions while working closely with business stakeholders, functional consultants, and solution architects.
Key Responsibilities
- Develop and customise Dynamics 365 CE applications (Sales, Customer Service, Field Service).
- Create and maintain Plugins, Custom Workflow Activities, JavaScript/TypeScript customisations, and Web APIs.
- Configure entities, forms, views, dashboards, business rules, and security roles.
- Build Power Apps (Model-Driven and Canvas Apps), Power Automate workflows, and Power Pages solutions.
- Design and implement integrations using Azure Functions, Logic Apps, Service Bus, and REST APIs.
- Participate in Agile ceremonies including sprint planning, backlog refinement, demos, and retrospectives.
- Support CI/CD deployments using Azure DevOps and Git repositories.
- Perform troubleshooting, root cause analysis, and production support activities.
- Produce technical design documentation and contribute to solution design discussions.
Required Skills
- Microsoft Dynamics 365 CE / CRM
- C#, .NET Framework / .NET Core
- JavaScript / TypeScript
- Dataverse
- Power Apps (Model-Driven & Canvas)
- Power Automate
- REST APIs / Web API
- Azure Functions, Logic Apps, Service Bus
- Azure DevOps, Git
- SQL Server, FetchXML
Experience
- Hands-on experience on Dynamics 365 CE development experience.
- Experience working in Agile/Scrum environments.
- Experience delivering enterprise CRM implementations and support engagements.
Preferred Certifications
- PL-400: Power Platform Developer Associate
- AZ-204: Azure Developer Associate
- PL-900: Power Platform Fundamentals
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.











