Sr. Consultant

Job Summary

Sr Consultant role requiring eight to ten years of experience in Property and Casualty Insurance focused on delivering high quality consulting outcomes in a hybrid work model during day shifts without travel requirements enabling clients to improve underwriting claims and policy servicing efficiency while supporting the organization mission of responsible and sustainable growth.

Responsibilities

• Drive end to end consulting engagements for Property and Casualty Insurance clients to optimize underwriting rating and claims operations while aligning solutions with strategic business objectives and regulatory expectations.
• Analyze complex policy administration billing and claims processes to identify operational bottlenecks and design practical process improvements that enhance service quality and reduce handling time.
• Collaborate closely with client business stakeholders and technology partners to translate insurance domain requirements into clear functional specifications that guide solution design and implementation.
• Develop detailed requirement documents process maps and user stories that capture rating logic coverage structures and claims handling rules in a format that can be readily implemented by delivery teams.
• Guide clients through target operating model definition for Property and Casualty portfolios by assessing current capabilities identifying gaps and proposing phased roadmaps for transformation initiatives.
• Perform impact assessments for changes in underwriting guidelines regulatory mandates and product structures and recommend mitigation plans that minimize disruption to ongoing business operations.
• Configure and validate insurance platform solutions such as policy administration components rating engines or claims modules to ensure they reflect agreed business rules and coverage features.
• Conduct system and user acceptance testing of Property and Casualty solutions by preparing test scenarios executing test cases logging defects and validating fixes against business expectations.
• Prepare and deliver clear client ready presentations status reports and workshops that explain findings options and recommendations in a structured and actionable manner for various stakeholder groups.
• Support production rollout activities by coordinating user training process documentation and post implementation reviews to ensure stable adoption and measurable business benefits.
• Mentor junior consultants in Property and Casualty concepts artifacts and best practices enabling them to contribute effectively to client engagements and strengthen overall team capability.
• Work within hybrid teams across locations and time zones to ensure that design decisions configuration changes and defect resolutions are documented consistently and communicated promptly.
• Align all consulting activities with organizational policies on ethics compliance data privacy and risk management ensuring that client outcomes contribute positively to societal trust in the insurance ecosystem.

Qualifications

• Possess eight to ten years of hands on experience in Property and Casualty Insurance across areas such as underwriting policy administration claims or billing with a strong understanding of personal and commercial lines products.
• Demonstrate practical knowledge of core insurance concepts including rating factors coverage limits deductibles endorsements reinsurance and loss control practices applied in daily consulting work.
• Exhibit proven experience working on transformation or system implementation projects for insurance carriers managing requirements testing and rollout activities in a structured consulting environment.
• Apply strong analytical and problem solving skills to interpret data from policy systems claims repositories or financial reports and convert insights into actionable recommendations for clients.
• Utilize excellent communication and workshop facilitation skills to engage diverse stakeholders such as underwriters claims handlers actuaries and technology specialists in hybrid work settings.
• Show familiarity with modern insurance platforms or digital solutions such as policy administration suites claims management tools or customer service portals used in Property and Casualty initiatives.
• Display comfort with working in a hybrid work model that combines onsite and remote collaboration while maintaining productivity during day shifts without requiring travel.

Things to know before you apply

• Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
• Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
• AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
• Open position: Unless otherwise stated, this job posting is for an open position on our team.
• Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
• Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.