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BFS – Domain Consultant

00070608551

About the role

As a Banking & Financial Services Consultant – Business Development, you will make an impact by driving revenue growth across our Banking & Financial Services portfolio, translating deep domain knowledge into compelling value propositions, managing complex sales cycles, and serving as a trusted advisor to business stakeholders in the CX-CRM space. You will be a valued member of the Business Development team and work collaboratively with consulting, technology, delivery, legal, and finance stakeholders as well as client and industry decision-makers.

In this role, you will

  • Serve as the Banking & Financial Services subject-matter expert across Retail Banking, Commercial & Corporate Banking, Wealth Management & Private Banking, Capital Markets & Investment Banking, Cards & Payments, and Asset & Investment Management throughout the end-to-end pursuit lifecycle, ensuring proposed CX-CRM solutions are designed around KYC, AML, consent management, and data privacy requirements.
  • Design and deliver customised pitches, RFP responses, and solution demonstrations that articulate ROI and strategic differentiation for retail banks, commercial & investment banks, credit unions, asset managers, insurers, and fintech organisations.
  • Lead and coordinate cross-functional proposal teams and negotiate commercial terms, MSAs, and SOWs with legal and finance to ensure profitable deal structuring.
  • Develop and execute account growth strategies across existing client portfolios, maximising wallet share and client satisfaction, and represent the firm at industry conferences, roundtables, and regulatory forums to elevate brand presence and generate qualified leads.
  • Provide market intelligence on regulatory shifts and emerging trends across North America and Europe, mentor junior BD analysts, and maintain accurate pipeline data, forecasting, and CRM hygiene to support leadership reporting.

Work model

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Bangalore, Chennai, or Hyderabad, India. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

  • Bachelor's degree in Finance, Economics, Business Administration, or a related discipline, with 10-12 years of progressive experience in business development, sales, or client management within banking, financial services, or consulting.
  • Demonstrated track record of independently closing large, complex deals in BFSI, with deep understanding of financial products across retail & corporate banking, treasury, wealth management, capital markets, cards & payments, and asset management.
  • Proficiency in consultative selling methodologies (SPIN, Challenger, or similar) and strong commercial acumen with the ability to model business cases and ROI frameworks.
  • Excellent communication, presentation, and executive stakeholder engagement skills.
  • Familiarity with BFS compliance and regulatory requirements (KYC/AML, GDPR/CCPA data privacy & consent, US/EU/UK banking and financial regulator guidelines) and how they shape CRM solution design and customer journeys.

These will help you stand out

  • An MBA or CFA qualification.
  • Experience with digital transformation, core banking modernisation, or regtech/fintech solutions.
  • Certifications such as CAMS, CRCM, or CIPP/E.
  • Working knowledge of CRM and digital platforms such as Salesforce Financial Services Cloud, Temenos CRM, Microsoft Dynamics 365, Oracle CX for Financial Services, Pega, or Creatio.
  • Fluency in emerging technologies including Agentic AI, Next-Gen AI virtual assistants, hyper-personalization, unified omnichannel journeys, and compliance-first, consent-based CRM.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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