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Delivery Manager, Healthcare Payer

00070971401

Delivery Manager, Healthcare Payer

About the role

As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and enhancement initiatives. You will be a valued member of the Healthcare Delivery team and work collaboratively with Product Owners, business stakeholders, architects, business analysts, development teams, quality engineering teams, vendors, and client leadership to deliver successful business and technology outcomes.

In this role, you will:

  • Lead end-to-end delivery of healthcare payer transformation initiatives, ensuring alignment with business objectives, program goals, and client expectations.
  • Drive Agile execution across multiple workstreams, including business analysis, configuration, development, testing, conversion, integration, and release management.
  • Establish and maintain delivery governance, sprint planning, release planning, dependency management, and stakeholder communications to ensure predictable outcomes.
  • Manage program risks, issues, and impediments while proactively developing mitigation and resolution plans.
  • Partner with client leadership, vendors, and internal teams to coordinate integrated planning, environment readiness, implementation activities, and production releases.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered

  • Bachelor's degree in Information Technology, Computer Science, Business, Healthcare Administration, or a related field.
  • 10+ years of experience leading large-scale technology delivery programs, with significant experience in healthcare payer environments.
  • Proven experience managing platform implementations, modernization programs, migrations, or digital transformation initiatives.
  • Strong experience with Agile delivery methodologies, including Scrum, sprint planning, backlog management, release planning, and Jira governance.
  • Demonstrated ability to lead and coordinate cross-functional teams across business, technology, quality engineering, conversion, and integration functions.
  • Experience managing executive stakeholders, client leadership teams, vendors, and distributed delivery organizations.
  • Strong understanding of healthcare payer operations, core administration platforms, claims, enrollment, benefits, provider, or related business domains.
  • Proven track record of driving delivery excellence through risk management, dependency management, resource planning, and operational governance.

These will help you stand out

  • Experience leading large healthcare payer platform transformation programs for organizations such as Blue Cross Blue Shield plans, national health insurers, or healthcare technology providers.
  • Familiarity with healthcare regulatory and compliance requirements including HIPAA and related healthcare standards.
  • Experience working within complex multi-vendor delivery environments.
  • Strong executive presentation and stakeholder management skills.
  • Certifications such as PMP, SAFe Agilist, Scrum Master, or other Agile delivery credentials.
  • Experience driving continuous improvement initiatives and establishing delivery best practices across enterprise programs.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance.
  • Paid holidays plus Paid Time Off.
  • 401(k) plan and contributions.
  • Long-term/Short-term Disability.
  • Paid Parental Leave.
  • Employee Stock Purchase Plan.

Compensation

The annual salary for this position ranges from $130,000 to $153,000, depending on experience and qualifications. This role is also eligible for Cognizant’s discretionary annual incentive program, subject to performance and applicable plan terms.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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