Delivery Manager, Healthcare Payer, Norfolk, Virginia, United States

Delivery Manager, Healthcare Payer

About the role

As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and enhancement initiatives. You will be a valued member of the Healthcare Delivery team and work collaboratively with Product Owners, business stakeholders, architects, business analysts, development teams, quality engineering teams, vendors, and client leadership to deliver successful business and technology outcomes.

In this role, you will:

Lead end-to-end delivery of healthcare payer transformation initiatives, ensuring alignment with business objectives, program goals, and client expectations.
Drive Agile execution across multiple workstreams, including business analysis, configuration, development, testing, conversion, integration, and release management.
Establish and maintain delivery governance, sprint planning, release planning, dependency management, and stakeholder communications to ensure predictable outcomes.
Manage program risks, issues, and impediments while proactively developing mitigation and resolution plans.
Partner with client leadership, vendors, and internal teams to coordinate integrated planning, environment readiness, implementation activities, and production releases.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered

Bachelor's degree in Information Technology, Computer Science, Business, Healthcare Administration, or a related field.
10+ years of experience leading large-scale technology delivery programs, with significant experience in healthcare payer environments.
Proven experience managing platform implementations, modernization programs, migrations, or digital transformation initiatives.
Strong experience with Agile delivery methodologies, including Scrum, sprint planning, backlog management, release planning, and Jira governance.
Demonstrated ability to lead and coordinate cross-functional teams across business, technology, quality engineering, conversion, and integration functions.
Experience managing executive stakeholders, client leadership teams, vendors, and distributed delivery organizations.
Strong understanding of healthcare payer operations, core administration platforms, claims, enrollment, benefits, provider, or related business domains.
Proven track record of driving delivery excellence through risk management, dependency management, resource planning, and operational governance.

These will help you stand out

Experience leading large healthcare payer platform transformation programs for organizations such as Blue Cross Blue Shield plans, national health insurers, or healthcare technology providers.
Familiarity with healthcare regulatory and compliance requirements including HIPAA and related healthcare standards.
Experience working within complex multi-vendor delivery environments.
Strong executive presentation and stakeholder management skills.
Certifications such as PMP, SAFe Agilist, Scrum Master, or other Agile delivery credentials.
Experience driving continuous improvement initiatives and establishing delivery best practices across enterprise programs.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance.
Paid holidays plus Paid Time Off.
401(k) plan and contributions.
Long-term/Short-term Disability.
Paid Parental Leave.
Employee Stock Purchase Plan.

Compensation

The annual salary for this position ranges from $130,000 to $153,000, depending on experience and qualifications. This role is also eligible for Cognizant’s discretionary annual incentive program, subject to performance and applicable plan terms.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.