Senior Site Reliability Engineer (Open for Remote)

About the role

As a Senior Site Reliability Engineer, you will make an impact by strengthening the reliability, stability, availability, and operational performance of a mission-critical application platform. You will be a valued member of the Cloud and Platform Engineering team and work collaboratively with application development, architecture, data, infrastructure, and operations teams.

Work model

This is an remote role based on business requirements in Charlotte, NC. Regardless of work arrangement, we support a healthy work–life balance through our wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Important Disclaimer:

**Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.**

In this role, you will:

• Own the operational health, reliability, stability, availability, and performance of a customer-facing application platform.
• Establish and advance Site Reliability Engineering practices, standards, operational procedures, service-level objectives, and reliability metrics.
• Manage production Azure Kubernetes Service clusters and support containerized applications and Azure platform services.
• Lead production incident response, troubleshooting, root-cause analysis, and corrective actions to reduce recurring issues and improve service resilience.
• Design and validate highly available and disaster recovery solutions while strengthening observability through Splunk dashboards, alerting frameworks, and Dynatrace monitoring.
• Support and monitor the application data ecosystem, including Azure Databricks, Azure Data Factory, Azure Data Lake Storage, PostgreSQL, Redis, and Azure Cosmos DB.

What you need to have to be considered

• 10+ years of experience in infrastructure, IT operations, cloud engineering, DevOps, or Site Reliability Engineering.
• 5+ years of experience supporting Microsoft Azure environments, including Azure platform and data services.
• 5+ years of experience managing Kubernetes-based production platforms, preferably Azure Kubernetes Service, and supporting containerized applications.
• Demonstrated experience supporting mission-critical, customer-facing applications and leading production incident management, root-cause analysis, and service-restoration activities.
• Experience designing and implementing high-availability and disaster recovery solutions in cloud environments.
• Hands-on experience creating Splunk operational dashboards and alerting frameworks and implementing Dynatrace monitoring strategies.
• Experience supporting data technologies such as Azure Databricks, Azure Data Factory, Azure Data Lake Storage, PostgreSQL, Redis, and Azure Cosmos DB.
• Strong collaboration skills with the ability to work across application development, architecture, cloud platform, data, infrastructure, and operations teams.

These will help you stand out

• Experience establishing or maturing Site Reliability Engineering practices across a large-scale organization.
• Knowledge of service-level indicators, service-level objectives, error budgets, capacity planning, and reliability measurement.
• Experience automating operational processes and infrastructure through scripting, infrastructure as code, or continuous integration and continuous delivery pipelines.
• Experience improving observability across distributed cloud-native applications and data platforms.
• Demonstrated ability to influence technical standards and drive reliability improvements across multidisciplinary engineering teams.

We are excited to meet people who share our mission and can make an impact in a variety of ways. Do not hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until November 21st, 2026.

The annual salary for this position is between $79,240 – $133,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Things to know before you apply

• Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
• Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
• AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
• Open position: Unless otherwise stated, this job posting is for an open position on our team.
• Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
• Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.