Senior Site Reliability Engineer (Open for Remote)

About the role

As a Senior Site Reliability Engineer, you will make an impact by strengthening the reliability, stability, availability, and operational performance of a mission-critical application platform. You will be a valued member of the Cloud and Platform Engineering team and work collaboratively with application development, architecture, data, infrastructure, and operations teams.

Work model

This is an remote role based on business requirements in Charlotte, NC. Regardless of work arrangement, we support a healthy work–life balance through our wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Important Disclaimer:

**Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.**

In this role, you will:

• Own the operational health, reliability, stability, availability, and performance of a customer-facing application platform.
• Establish and advance Site Reliability Engineering practices, standards, operational procedures, service-level objectives, and reliability metrics.
• Manage production Azure Kubernetes Service clusters and support containerized applications and Azure platform services.
• Lead production incident response, troubleshooting, root-cause analysis, and corrective actions to reduce recurring issues and improve service resilience.
• Design and validate highly available and disaster recovery solutions while strengthening observability through Splunk dashboards, alerting frameworks, and Dynatrace monitoring.
• Support and monitor the application data ecosystem, including Azure Databricks, Azure Data Factory, Azure Data Lake Storage, PostgreSQL, Redis, and Azure Cosmos DB.

What you need to have to be considered

• 10+ years of experience in infrastructure, IT operations, cloud engineering, DevOps, or Site Reliability Engineering.
• 5+ years of experience supporting Microsoft Azure environments, including Azure platform and data services.
• 5+ years of experience managing Kubernetes-based production platforms, preferably Azure Kubernetes Service, and supporting containerized applications.
• Demonstrated experience supporting mission-critical, customer-facing applications and leading production incident management, root-cause analysis, and service-restoration activities.
• Experience designing and implementing high-availability and disaster recovery solutions in cloud environments.
• Hands-on experience creating Splunk operational dashboards and alerting frameworks and implementing Dynatrace monitoring strategies.
• Experience supporting data technologies such as Azure Databricks, Azure Data Factory, Azure Data Lake Storage, PostgreSQL, Redis, and Azure Cosmos DB.
• Strong collaboration skills with the ability to work across application development, architecture, cloud platform, data, infrastructure, and operations teams.

These will help you stand out

• Experience establishing or maturing Site Reliability Engineering practices across a large-scale organization.
• Knowledge of service-level indicators, service-level objectives, error budgets, capacity planning, and reliability measurement.
• Experience automating operational processes and infrastructure through scripting, infrastructure as code, or continuous integration and continuous delivery pipelines.
• Experience improving observability across distributed cloud-native applications and data platforms.
• Demonstrated ability to influence technical standards and drive reliability improvements across multidisciplinary engineering teams.

We are excited to meet people who share our mission and can make an impact in a variety of ways. Do not hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until November 21st, 2026.

The annual salary for this position is between $79,240 – $133,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

À savoir avant de postuler

• Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
• Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
• L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
• Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
• Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
• Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.

À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.