Job Summary
This hybrid work model role as Process Executive IOA focuses on executing routine logistics operations with accuracy and speed while supporting rotational shifts without travel requirements. The role involves processing shipment data monitoring order status and coordinating with internal teams to ensure smooth logistics execution within defined service levels. The candidate will contribute to reliable transportation processes that help the organization move goods efficiently and support broad
Responsibilities
Execute daily logistics processing activities with careful attention to shipment details to ensure accurate order execution and timely movement of goods across the logistics network.Handle data entry and validation of logistics execution records in enterprise systems to maintain high quality information that supports tracking and performance analysis.Monitor shipment status updates and proactively follow up with internal stakeholders to reduce delays and support consistent delivery performance.Support basic logistics exception handling by identifying processing issues early and escalating them appropriately to minimize disruption to customer operations.Coordinate with internal operations teams through structured communication channels to resolve routine logistics queries and maintain smooth process flow.Adhere strictly to documented standard operating procedures during logistics execution tasks to promote compliance and operational reliability.Utilize basic logistics execution tools to generate routine reports and summaries that allow supervisors to review process efficiency and service outcomes.Adapt to rotational shifts while maintaining productivity and accuracy so that logistics processing coverage is available across required operating hours.Apply fundamental understanding of transportation documentation and shipment planning steps to support correct processing of orders and related records.Contribute to continuous improvement by identifying recurring processing challenges and sharing observations that can help refine logistics workflows.Maintain clear and professional communication in hybrid work settings ensuring that remote and onsite collaboration supports timely completion of logistics tasks.Follow data security and confidentiality guidelines when handling shipment and customer information thereby protecting organizational and client interests.Support organization objectives by contributing to dependable logistics execution which helps keep supply chains resilient and supports community access to essential goods.
Qualifications
Demonstrate practical exposure to basic logistics execution processes such as order processing shipment entry and status monitoring using structured systems.Apply awareness of road and intermodal transportation concepts including scheduling transit modes and routing considerations to enrich logistics decision support when required.Show ability to work effectively in rotational shifts while sustaining attention to detail and data accuracy across varying work hours.Use strong analytical thinking and problem solving to identify data discrepancies or process bottlenecks and collaborate with team members to resolve them efficiently.Display clear written and verbal communication skills that support coordination with cross functional internal teams in a hybrid work environment.Exhibit foundational knowledge of supply chain and transportation terminology enabling quick understanding of instructions and procedural updates.Demonstrate familiarity with office productivity tools and transactional systems that are typically used for logistics execution and reporting activities.Show eagerness to learn new logistics platforms and process enhancements quickly enabling smooth adoption of improvements in day to day operations.
Certifications Required
Certification in supply chain or logistics fundamentals such as a basic logistics or transportation operations certificate is preferred.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
