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Salesforce Agentforce Developer

00071333832

Salesforce Agentforce Developer

Role Overview

We are seeking an experienced Salesforce Agentforce Developer to join our team supporting a large-scale enterprise Salesforce environment. The ideal candidate will bring strong hands-on Salesforce development experience along with exposure to Salesforce Agentforce and AI capabilities, including Einstein Bots, Prediction Builder, and Next Best Action.

This role will focus on designing, developing, enhancing, and supporting Salesforce solutions while collaborating closely with both onshore and offshore teams in an Agile delivery environment

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 to 3 days a week in a client or Cognizant office in Hartford - CT. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Key Responsibilities

· Design, develop, test, and implement scalable solutions on the Salesforce platform.

· Develop custom Salesforce functionality using Lightning Web Components (LWC), Apex, and Aura Components.

· Build and enhance AI-enabled Salesforce solutions leveraging Agentforce, Einstein Bots, Prediction Builder, and Next Best Action.

· Troubleshoot complex Salesforce issues using platform logs, debugging, and monitoring tools.

· Perform application performance analysis and tuning to ensure scalable and reliable solutions.

· Follow Salesforce architecture, development standards, security guidelines, and platform best practices.

· Participate in Agile ceremonies, sprint planning, code reviews, testing, and production releases.

· Collaborate effectively with business stakeholders, technical teams, and offshore development/support teams.

· Support Salesforce deployment and release management activities using CI/CD and automation tools.

Required Qualifications

· 5+ years of hands-on Salesforce development experience, including LWC, Apex, and Aura.

· Strong understanding of Salesforce platform architecture and best practices.

· Experience with Salesforce AI tools, including Agentforce, Einstein Bots, Prediction Builder, and Next Best Action.

· Proficiency in debugging and performance tuning using Salesforce logs and monitoring tools.

· Experience working in Agile environments; SAFe methodology experience is preferred.

· Strong communication and collaboration skills.

· Experience working in an onshore/offshore support model and collaborating with offshore teams.

Preferred Qualifications

· Experience with Force.com IDE, Apex Data Loader, ANT, Copado, and AutoRABIT.

· Experience with GitHub, RTC, and automation tools.

Salary and Other Compensation:

The annual salary for this position is between $95,00– $145,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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