Cognizant is an American multinational company providing information technology, consulting, and business process outsourcing services. We are looking for a collaborative, structured and motivated colleague to join our team, which is working with one of the largest insurance companies in Denmark.
Danish Speaking Process Specialist
You can expect to:
· Process, solve and work with Auto, Health insurance and other insurance policy creation, changes and termination, payouts, power of attorney cases and miscellaneous client requests
· Communicate with customers in Danish over e-mails to solve insurance cases
· Ensure that information and documents are updated in the system
· Ensure process guidelines are followed and updated
· Provide reports, statistics and updates related to own area of work
· Meet productivity and quality metrics and highlight process related concerns proactively
· Proactively identify and solve issues
· Do other services to ensure the best experience for the customers
We expect You to:
· Have good written and verbal communication skills in Danish (B1 and upper level) and English language skills (B1 and upper level)
· Have excellent communication and collaboration skills, customer service mindset
· Be strongly motivated to provide highest level of customer satisfaction
· Have problem solving and planning skills, positive attitude and willingness to learn in fast changing environment
· Be accurate and attentive to details
· Experience in Insurance, Finance or Customer Care would be an advantage, but not a requirement
We can offer You:
· Opportunity to be part of a global organization
· Encouraging working atmosphere, engaging activities and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and other)
· Hybrid work model with remote work opportunities (work from Vilnius office 3 times per week)
· Open, modern and ergonomic work environment when working from the office with multicultural community
· Opportunity to grow both professionally and personally and continuously develop within the domain
· Attractive compensation package: salary (2.200-2.800 eur gross/ monthly) depending on competences and language skills you have
We are implementing hybrid hiring and work practices which means interviews and work will be conducted online as well as live from the office.
We will be looking for Your CV.
Only suitable candidates will be contacted within 7 days from application.
Stay up to date with our website https://www.cognizant.com/lt/en
CogLT104
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
