We are seeking an experienced ServiceNow Developer with strong expertise in App Engine development and HRSD module to join our team. This role combines hands-on development with technical leadership responsibilities, guiding junior developers whilst delivering complex ServiceNow solutions.
Key Responsibilities:
- Lead the development and implementation of custom applications using ServiceNow App Engine
- Provide technical mentorship and guidance to junior developers
- Design and develop complex workflows, business rules, and custom applications
- Establish coding standards and best practices for the development team
- Conduct code reviews and ensure quality of deliverables
- Troubleshoot complex technical issues and provide solutions
- Create technical documentation and knowledge base articles
- Participate in architecture discussions and solution design sessions
Required Qualifications:
- Minimum 7 years of ServiceNow development and implementation experience
- Minimum 3 years of hands-on experience with ServiceNow App Engine development and HRSD.
- Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
- Experience in at least 2 large-scale ServiceNow implementations
- Strong expertise in JavaScript and ServiceNow scripting
- Proven track record of technical leadership and mentoring
Technical Skills:
- Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
- Expertise in ServiceNow scripting using JavaScript
- Strong understanding of ServiceNow platform capabilities and limitations
- Proficiency in:
- Business Rules
- Client Scripts
- UI Policies
- UI Actions
- Workflows
- Flow Designer
- Integration Hub
- Service Portal development
- Experience with source control and deployment tools
- Knowledge of REST/SOAP web services and APIs
Leadership Skills:
- Demonstrated ability to mentor and guide junior developers
- Experience in conducting technical training sessions
- Strong code review and quality assurance skills
- Ability to translate complex technical concepts to non-technical stakeholders
- Experience in estimating development effort and managing technical deliverables
Additional Requirements:
- Experience with Agile development methodologies
- Strong problem-solving and analytical skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Experience in creating technical documentation
Preferred Qualifications:
- Experience with multiple ServiceNow releases and platform upgrades
- Knowledge of ITIL processes and frameworks
- Experience with performance tuning and optimisation
- Background in implementing ServiceNow best practices and governance
- Additional technical certifications in relevant areas
This role offers an excellent opportunity for an experienced ServiceNow developer to take on technical leadership responsibilities whilst continuing to deliver hands-on development work in a dynamic environment.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
