Consulting Manager, SAP S/4HANA Organizational Change Management
Location: Mexico City, Mexico
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice, we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who will join us in shaping the future of business. Could it be you?
About the role
As a Consulting Manager, you will make an impact by leading transformation management and organisational change management initiatives for clients undergoing large-scale SAP transformation. You will be a valued member of the Transformation Management team and work collaboratively with practice leaders, client stakeholders, global delivery teams, and senior executives.
This role is ideal for a consulting professional with strong SAP S/4HANA OCM experience, preferably within a manufacturing environment, who can lead stakeholders through complex business and technology change.
In this role, you will:
- Lead and deliver transformation management and organisational change management projects for clients.
- Define change roadmaps, including KPIs, milestones, adoption metrics, and corrective actions to support successful implementation.
- Support SAP ECC and/or S/4HANA implementation programmes, including global rollouts and full lifecycle transformation initiatives.
- Partner with client communications leads to establish communication governance, 30-60-90-day plans, stakeholder mapping, channel strategy, message cadence, and key messaging.
- Drive stakeholder engagement, change impact assessment, resistance management, training readiness, and adoption planning.
- Provide input, document requirements, and support the design and delivery of transformation projects.
- Support account expansion and executive stakeholder engagement by understanding client priorities, emerging market trends, business direction, and regulatory context.
Work model
Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 to 3 days a week in a client or Cognizant office in Mexico City, Mexico. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programmes.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you are engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you must have to be considered
- Bachelor’s or master’s degree. Engineering, science, business, or related discipline preferred but not mandatory.
- Experience in transformation management and organisational change management within a consulting environment.
- Demonstrated experience supporting SAP implementation programmes, with a strong preference for global rollouts of ECC and/or S/4HANA.
- Hands-on SAP S/4HANA organisational change management experience in a manufacturing environment.
- Experience as a change manager for at least two full lifecycle SAP S/4HANA implementation projects.
- Strong experience in stakeholder engagement, communication planning, change impact assessment, training readiness, and adoption planning.
- Ability to work in a hybrid model, 2 to 3 days per week from a client or Cognizant office in Mexico City.
These will help you succeed
- Proven ability to collaborate with large, global teams to gather requirements, drive process changes, and develop clear documentation.
- Strong consulting skills, including communication, collaboration, negotiation, persuasion, and executive presence.
- Ability to engage senior executives in discussions related to business, operational, transformation, and regulatory priorities.
- Critical thinking and analytical skills to process complex information, analyse data, and align transformation initiatives with strategic business goals.
- Experience leading organisational change, including stakeholder mapping, communication governance, adoption planning, and resistance management.
- Strong business acumen with the ability to understand market positioning, growth opportunities, business models, and financial indicators.
- Experience managing and delivering consulting engagements, particularly within transformation and change management programmes.
- Track record of leading cross-functional teams, managing client relationships, and ensuring successful project delivery.
- Ability to adapt to ambiguity and change with a proactive, solutions-oriented mindset.
- Demonstrated thought leadership through workshops, webinars, white papers, client presentations, or industry knowledge sharing.
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Post closing date
Applications will be accepted until 31 August 2026.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
