About the role
As a Principal Product Consultant – Facets Technical, you will make an impact by leading complex product consulting engagements and designing scalable Facets-based solutions for healthcare payer organizations. You will be a valued member of the consulting team and work collaboratively with clients, business analysts, developers, testers, operations teams, and product stakeholders to optimize Facets platforms, improve operational efficiency, enhance member experiences, and support regulatory compliance.
In this role, you will:
Lead product consulting engagements by analyzing client business processes and aligning them with Facets Technical capabilities to deliver scalable, high-quality payer solutions.
Facilitate requirements workshops and stakeholder discussions to translate complex business needs into clear Facets configuration, integration, and technical solution specifications.
Provide expert guidance on Facets architecture, modules, data structures, and batch processes supporting claims, enrollment, billing, and provider management functions.
Partner with engineering and configuration teams to validate solution designs and ensure alignment with performance, security, and compliance requirements.
Drive production support activities through root cause analysis, defect investigation, and implementation of sustainable corrective actions.
Lead data migration and conversion activities by defining mapping rules, validation criteria, and reconciliation processes to ensure data integrity.
Evaluate client environments to identify performance bottlenecks, configuration gaps, and process inefficiencies and recommend targeted improvements.
Collaborate with product management to identify enhancement opportunities based on regulatory changes, industry trends, and client feedback.
Facilitate knowledge-transfer sessions and develop documentation that promotes best practices and successful operational adoption.
Support project planning through effort estimation, dependency analysis, risk identification, and delivery guidance for Facets-related initiatives.
Coordinate cross-functional teams to ensure successful testing, validation, and production deployment of Facets solutions.
Contribute to continuous improvement initiatives by capturing lessons learned and enhancing consulting frameworks, accelerators, and delivery methodologies.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in[Country/Region]. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. [Global Job...oilerplate | Word]
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
Extensive hands-on experience with Facets Technical, including configuration, integrations, data structures, and batch processing across complex healthcare payer implementations.
Strong knowledge of healthcare payer operations, including claims lifecycle, eligibility, enrollment, benefits administration, provider management, and utilization management.
Proven experience gathering and analyzing requirements and translating business needs into functional and technical specifications.
Strong troubleshooting and analytical skills with the ability to investigate Facets issues, analyze data flows, and implement effective long-term solutions.
Experience working collaboratively with cross-functional teams throughout the full solution delivery lifecycle.
Knowledge of healthcare regulations, compliance requirements, audit readiness, and reporting standards affecting payer organizations.
Strong communication and stakeholder management skills with the ability to engage both business and technical audiences.
Experience providing implementation guidance, effort estimates, risk assessments, and delivery recommendations for complex initiatives.
These will help you stand out
Experience leading enterprise-scale Facets implementation, modernization, or transformation programs.
Knowledge of healthcare data migration, data conversion, validation, and reconciliation methodologies.
Experience identifying and driving product enhancement opportunities based on business needs and market trends.
Strong understanding of performance optimization, integration design, and operational excellence within payer environments.
Experience developing reusable frameworks, accelerators, or best practices that improve implementation quality and delivery efficiency.
Salary and Other Compensation:
Applicants will be accepted till 08/30/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $120K - $136K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
