Practice - CIS - Cloud, Infrastructure, and Security Services
About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
Job Summary
We are seeking a Data Security Delivery Lead / Manager to oversee end-to-end delivery, governance, and client engagement for enterprise Data Protection services. This role will manage delivery across multiple data security towers, ensuring operational excellence, SLA adherence, stakeholder satisfaction, and continuous service improvement. The ideal candidate will possess strong managed services delivery experience, data security domain knowledge, and the ability to lead cross-functional teams in a fast-paced environment. This position requires a combination of delivery leadership, operational governance, and client relationship management.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
In this role, you will:
· Own end-to-end service delivery across Data Protection programs, ensuring adherence to SLAs, KPIs, quality standards, and client commitments.
· Lead daily operational governance, including stand-ups, delivery reviews, incident management, and backlog prioritization activities.
· Manage governance forums, stakeholder reviews, status reporting, and executive communications.
· Coordinate delivery across Data Security Posture Management (DSPM), Cryptographic Services, and Data Masking teams.
· Monitor operational metrics, service performance, utilization, capacity planning, and workload distribution across delivery teams.
· Drive risk, issue, dependency, escalation, and change management processes to ensure successful program delivery.
· Partner with client stakeholders to understand business priorities, address concerns, and maintain high levels of client satisfaction.
· Facilitate Agile delivery processes, sprint planning, backlog governance, and continuous improvement initiatives.
· Ensure operational compliance with security policies, governance standards, and service management practices.
· Identify opportunities to improve processes, increase efficiency, and enhance service delivery performance across the engagement.
What you need to have to be considered
· 10+ years of experience in IT service delivery, cybersecurity delivery, managed services, or program management roles.
· Proven experience managing large-scale security, infrastructure, or managed service engagements.
· Strong understanding of Data Security, Data Protection, DSPM, Cryptographic Services, Data Masking, or related security domains.
· Experience with service delivery governance, SLA/KPI management, stakeholder engagement, and executive reporting.
· Strong knowledge of Agile delivery methodologies, Scrum practices, and backlog management processes.
· Experience with ITIL service management processes, incident management, problem management, and change management.
· Hands-on experience with Jira, ServiceNow, reporting dashboards, and operational governance tools.
· Strong leadership, communication, stakeholder management, and conflict resolution skills.
· Ability to manage multiple teams, priorities, escalations, and competing business demands in a dynamic environment.
· PMP, ITIL, Agile, SAFe, or related delivery management certifications are preferred.
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Applications will be accepted until 14 Sep 2026.
Salary and Other Compensation:
The annual salary for this position is between $[136,500 -160,000] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
