Microsoft Dynamics 365 CRM Solution Architect
Hybrid role with occasional visits to client sites in London – pending on your home-based location – whichever one is closer. Expected travel around twice per week.
Job Summary
The ideal candidate will be an ambitious and enthusiastic consultant who will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications.
What will the Microsoft Dynamics 365 Solution Architect be doing day-to-day?
- Advising customers on the fit of Microsoft Dynamics to their environment, infrastructure, functional and non-functional needs, and their compliance requirements
- Leading the architecture and technical design of Dynamics 365 CE Sales, Service and Marketing solutions, Power Platform and Field Services
- Interface with BAs, SME end-users and functional leads to ensure architecture and design meets their needs including integration with third party systems
- Guiding the design of the Dynamics functional and technical teams on the project
- Supporting the Delivery Lead planning delivery of solutions and their implementation
What type of experience does the Dynamics 365 CE Solution Architect need to be successful in this role?
- Must have over Senior experience in Microsoft stack with strong experience working as a Technical Consultant or Architect in Microsoft Dynamics 365 CE (CRM) with successful implementation experience on complex Field Service and Customer Service engagements.
- Strong understanding of Microsoft Dynamics 365 CE and experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 CE (4.0, 2011, 2013, 2016, 365)
- Lead the design of solutions with BAs, SME end-users and Dynamics 365 Functional Lead to understand customers environment and advise on fit of Dynamics to their needs including integration with third party systems.
- Able to guide work of the Dynamics Developers, and product SMEs on the project
- Able to write high level solution architecture and detailed Technical Design documentation
- Experienced in data integration and data migration
- Experience with onsite/offshore delivery models
- Experience with defined frameworks (MVC, Entity Framework and Enterprise Library)
- Strong client facing communication skills
- Experienced providing Pre-Sales demonstrations.
Technically experienced in:
- SQL Server 2008 or above with custom report experience through SQL Server Reporting Services (SSRS) and FetchXML
- .NET Framework Version 4.5 or above including strong WCF\ Web API experience
- Knowledge of Web development, HTML, CSS, JSON, XML, Javascript and SQL
C# and OOPS concepts
Good to have experience and knowledge of
- Microsoft Azure
- Power Apps and Portal
- Field Services
- Customer Insight
What education and certification credentials are needed for this role?
- Educated to degree level or equivalent
- TOGAF certified ideally
- Certified in an Agile methodology
- Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales– MB-210) is highly desirable
If you wish to apply, kindly send your profile to [email protected]
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
