Job Summary
We are seeking a dedicated professional for the role of PE-Policy Servicing with 1 to 3 years of experience. The ideal candidate will have expertise in MS Office and a strong understanding of Life and Annuities Insurance. This is a work-from-office role with day shifts offering an opportunity to contribute to critical policy servicing operations. This job requires schedule flexibility 10 AM - 7:00 PM CR time for training.
Responsibilities
- Process and manage policy servicing requests with accuracy and efficiency to ensure customer satisfaction.
- Maintain and update policyholder records in compliance with company standards and regulatory requirements.
- Collaborate with internal teams to resolve policy-related queries and discrepancies in a timely manner.
- Utilize MS Office tools to prepare analyze and present policy data and reports for internal and external stakeholders.
- Ensure adherence to established workflows and procedures to maintain operational excellence.
- Provide support in policy amendments endorsements and cancellations while ensuring compliance with Life and Annuities Insurance guidelines.
- Communicate effectively with clients and stakeholders to address policy-related concerns and provide clear resolutions.
- Conduct regular audits of policy data to ensure accuracy and identify areas for process improvement.
- Assist in the development and implementation of best practices for policy servicing operations.
- Stay updated on industry trends and regulatory changes in Life and Annuities Insurance to ensure compliance and relevance.
- Participate in training sessions and workshops to enhance domain knowledge and technical skills.
- Contribute to team meetings and discussions to share insights and improve overall service quality.
- Support the companys mission to deliver exceptional service positively impacting customers and society.
Qualifications
Demonstrate proficiency in MS Office tools including Word Excel and PowerPoint to manage and present data effectively.
- Possess a strong understanding of Life and Annuities Insurance including policy structures terms and regulatory requirements.
- Exhibit excellent communication and interpersonal skills to interact with clients and team members professionally.
- Showcase attention to detail and organizational skills to manage multiple tasks and meet deadlines.
- Display problem-solving abilities to address policy-related issues and provide effective solutions.
- Have a proactive approach to learning and adapting to new processes and technologies.
- Bring a customer-focused mindset to ensure high levels of satisfaction and trust in service delivery.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
