Job Title: Senior Power BI Developer
Job Location: Hybrid [3 days] - Des Moines, IA
** Please note, this role is not able to offer visa transfer or sponsorship now or in the future**
We are seeking a highly skilled Senior Power BI Developer with strong expertise in enterprise reporting, data analytics, visualization, and automation to support a large-scale Managed Services environment. The ideal candidate will be responsible for designing, developing, and maintaining executive dashboards, operational scorecards, KPI frameworks, and automation solutions that provide actionable insights across IT Service Management (ITSM), Infrastructure Operations, Cloud Services, Asset Management, and Financial Reporting domains.
This role requires a combination of advanced Power BI development skills, strong SQL and data modeling expertise, and a deep understanding of ITIL-based service management processes. The successful candidate will work closely with executive leadership, service delivery teams, and customers to deliver enterprise-grade reporting solutions that drive operational excellence and continuous improvement.
In this role, you will
Reporting & Dashboard Development
Design, develop, and maintain interactive Power BI dashboards, scorecards, and reports for executive and operational stakeholders.
Create visually compelling and data-driven reports that provide actionable business insights.
Develop KPI dashboards and performance management frameworks aligned with organizational objectives.
Build reporting solutions for:
SLA Performance Management
Incident Management
Service Request Management
Problem Management
Change Management
Asset & Configuration Management
Service Desk Operations
Network Operations
Infrastructure Operations
Cloud Operations
Customer Experience Metrics
Financial and P&L Reporting
Deliver customer-facing reports for Weekly, Monthly, Quarterly, and Annual Business Reviews.
Develop real-time and near real-time reporting solutions for operational decision-making.
Data Engineering, Modeling & Analytics
Design, develop, and maintain scalable enterprise data models.
Create complex DAX calculations, KPIs, measures, and business metrics.
Develop Power Query (M) transformations and ETL workflows.
Optimize datasets, semantic models, and report performance.
Implement enterprise data warehousing and reporting best practices.
Develop predictive analytics, trend analysis, and operational forecasting capabilities.
Ensure data quality, consistency, governance, and integrity across all reporting solutions.
Data Integration Responsibilities
Integrate and consolidate data from multiple enterprise platforms including:
ServiceNow
ManageEngine ServiceDesk Plus
Microsoft Intune
SCCM / MECM
Azure Services
AWS Services
Monitoring & Observability Platforms
CMDB Systems
Asset Management Tools
ERP & Financial Systems
SharePoint
SQL Databases
REST APIs and Third-Party Data Sources
Reporting Automation & Process Optimization
Automate manual reporting processes using Power BI and Microsoft Power Platform technologies.
Develop end-to-end automated reporting and distribution workflows.
Implement scheduled refreshes, exception monitoring, and data validation processes.
Build self-service reporting capabilities that eliminate manual spreadsheet-driven reporting.
Develop automated report subscriptions, alerts, and notifications.
Create reusable reporting templates and reporting frameworks.
Integrate Power BI with Power Automate, SharePoint, Excel, and enterprise applications.
Executive & Customer Reporting
Build CIO-level dashboards and executive scorecards.
Design strategic reporting frameworks for business and technology leadership.
Create management dashboards for:
Service Delivery Performance
Resource Utilization
Productivity Metrics
Customer Satisfaction (CSAT)
Governance Compliance
Operational Risks
Service Improvements
Backlog Management
Ticket Volume Analysis
Capacity Planning
Deliver reporting packages supporting executive reviews, governance meetings, and customer presentations.
Provide analytical insights and recommendations that support business decisions.
Governance, Compliance & Continuous Improvement
Establish enterprise reporting standards, governance models, and dashboard design principles.
Ensure reporting consistency across customer environments and service delivery teams.
Conduct periodic data quality assessments and governance audits.
Implement security standards including Row-Level Security (RLS) and data access controls.
Drive continuous improvement initiatives through analytics and operational intelligence.
Participate in governance forums, account reviews, and service improvement programs.
Maintain documentation covering data sources, reporting architecture, KPIs, calculations, and reporting standards.
What you’ll need to succeed (required skills)
Bachelor’s Degree in Computer Science, Information Systems, Data Analytics, Engineering, or related discipline.
Equivalent combination of education and relevant experience will be considered.
Experience supporting Managed Services or IT Outsourcing environments.
Experience building executive dashboards for CIO and senior leadership teams.
Knowledge of Azure Analytics Services, Fabric, Synapse Analytics, or Databricks.
Experience integrating Power BI with ServiceNow and ManageEngine ServiceDesk Plus.
Understanding of CMDB, Asset Management, and Configuration Management reporting.
Experience with predictive analytics, machine learning integration, and advanced statistical reporting.
Familiarity with cloud platforms including Microsoft Azure and AWS.
Power BI Certification and Microsoft Data Analytics certifications preferred.
Required Technical Skills
Microsoft Power BI
Power BI Desktop
Power BI Service
Power Query (M)
DAX
Data Modeling
Dataset Management
Tabular Models
KPI Scorecards
Executive Dashboards
Paginated Reports
Deployment Pipelines
Gateway Administration
Row-Level Security (RLS)
Workspace Administration
Performance Optimization
Database & Data Engineering
Microsoft SQL Server
T-SQL
Stored Procedures
Views
Data Warehousing
Data Lakes
ETL Development
Data Integration
Data Validation & Reconciliation
Query Performance Optimization
Automation & Integration
Microsoft Power Automate
Excel VBA
REST APIs
JSON/XML Processing
SharePoint Integration
Dataflows
Scheduled Refresh Management
Automated Report Distribution
ITSM & Operations Knowledge
ITIL Framework
Incident Management
Problem Management
Change Management
Service Request Management
CMDB
IT Asset Management
Service Level Management
Service Desk Operations
Infrastructure Operations
Cloud Operations
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a hybrid role requiring 3 days a week at client site in Des Moines, IA, USA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
