Role Overview
The Ad Policy Reviewer is responsible for the accurate and timely evaluation of digital advertisements against established platform policies and regulatory requirements. Operating in a 24×7 environment, this role requires sound judgment, strong language proficiency, and an understanding of regional compliance norms.
The successful candidate will support content integrity across assigned language markets and contribute to maintaining quality benchmarks within the team.
Key Responsibilities
- Review and adjudicate advertising content in accordance with platform-specific policies, including prohibited categories, restricted verticals, and regional regulatory standards.
- Apply language-market expertise to assess nuanced or culturally sensitive content in assigned languages.
- Accurately categorize and escalate non-compliant content following defined workflows and SLAs.
- Maintain consistent review quality across high-volume queues, including during weekend and overnight shifts.
- Document decisions clearly in internal case management systems, including policy citations when required.
- Participate in calibration sessions, team audits, and policy update briefings to ensure alignment with current guidelines.
- Identify recurring patterns or emerging violations and proactively flag them to policy or product teams.
Required Qualifications
Education
- Bachelor’s degree in any discipline.
- Degrees in Linguistics, Communications, Law, Media Studies, or related fields are considered an advantage.
Experience
- 1–2 years of professional experience in content review, policy enforcement, trust & safety, legal compliance, or a closely related field.
- Prior exposure to advertising platforms, digital media ecosystems, or regulatory frameworks is preferred.
- Familiarity with content management or case-tracking tools is an advantage.
Language Proficiency Requirements
Language certification is required for non-native speakers. Accepted certifications include, but are not limited to:
- English: IELTS (Academic or General), TOEFL iBT, Cambridge B2 First / C1 Advanced, PTE Academic
- Portuguese: CELPE-Bras
- Spanish: DELE, SIELE (C1 or above)
Native speakers are not required to provide formal certification but may be asked to complete a language proficiency assessment during the selection process.
Working Conditions
- Work Model: Hybrid — combination of on-site presence (based on team schedules and operational needs) and approved remote working days.
- Schedule: 24×7 rotating shifts, including evenings, weekends, and public holidays. Specific shift rotations will be communicated during onboarding.
Acerca de nosotros
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
