Cognizant is a large IT Consulting Firm that leverages modern technologies to transform a variety of business operations. Under supervision, the Insurance Billing Specialist II is responsible for handling billing transactions, account updates, and any additional modifications to a member or account record required by the Customer within Billing systems. This is a fully remote role for candidates living in the United States.
Role Responsibilities
- Ensure compliance with applicable State and Federal regulations
- Maintain effective relationships with external and internal customers
- Process basic billing functions which include but are not limited to: invoice generation, payment posting, account adjustments, and contact information updates
- Process new account records successfully within Billing systems
- Identify gaps or discrepancies in account balances
- Use Billing systems to determine account status and billing history
- Understand the end-to-end process of your respective team
- Navigate and interpret data across multiple Billing and internal systems
- Process secondary level tasks which include but are not limited to: client emails, client escalations, disputed invoices, escalated collections accounts, and complex payment arrangements within Billing systems
- Draft and submit appeal or dispute documentation
- Understand the collections and recovery process as it applies to your assigned accounts
- Complete required tasks with minimal supervision
- Other duties as assigned.
Role Requirements
- High school diploma or GED
- 2 years of billing, accounts receivable, or collections processing experience
- PC proficiency to include Microsoft Office Excel, Word, and Outlook
- Clear and concise verbal and written communication skills
- Organizational skills including attention to detail and multi-tasking
- Ability to work scheduled hours. Overtime may be required including evenings, nights, weekends, and holidays
Salary and Other Compensation:
Applications will be accepted until July 10th, 2026.
The hourly rate for this position is $18 per hour.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.